Technology | Media | Telecommunications
Saturday, November 20, 2010
According to the latest market study by eMarketer, internet users in the United Kingdom have embraced the web and numerous online applications, but some demographic groups still remain offline.
eMarketer estimates more than 44 million people are online in the UK in 2010 and nearly 70 percent of all households have broadband access -- a higher rate of penetration compared to the U.S. market.
"The cultural divide between web users and non-users is widening," said Karin von Abrams, senior analyst at eMarketer. "For the majority of marketers, though, this is not a problem; their audiences are online in ever-greater numbers."
Apparently, Internet users of all ages are increasingly multitasking, connecting with brands on multiple platforms and responding directly to marketer campaigns, promotions and other offers online or via mobile.
Mobile web use, via smartphones, is up sharply in the UK.
About 31 percent of Internet users said they went online via mobile phone in 2010, compared to 23 percent in 2009, the Office for National Statistics (ONS) reported.
And, 26 percent said they accessed the web through a laptop's wireless connection away from home or work -- men were more likely than women to take advantage of mobile Internet access options.
"Growing numbers of people are using mobile phones, tablets or netbooks to access the Internet," said von Abrams. "Much of this activity still takes place at home, but web users are quickly discovering the entertainment and utility value of being able to network, watch video, read, search, shop and transact on the go."
E-tailers and brands may struggle to keep up with the demands of this audience as mobile takes a central role in enabling Internet access.