Skip to main content

Internet Portal Giants Now a Threat to Telcos

According to Research and Markets, the Internet's leading portal companies have enjoyed a stunning rise (traffic, net revenues), and have established themselves as powerful brands, thanks to a handful of extremely popular key services. Their business models rely a great deal on advertising services and distribution, for low per-unit margin but high volume markets.

So these Internet giants are working to be as big as they can, by offering an array of (possibly free) appealing services. They are battling it out chiefly amongst themselves in the services market, seeking to gain a greater share of the pie, while also destroying rival services' value by offering certain paid services for free, or at drastically reduced prices.

This ongoing battle of the Internet giants is not without consequences for the telecom industry. Concerned with creating new revenue streams, telcos can either elect to develop their own service offerings directly, or to join forces with Internet portals and act as intermediaries. These partnerships sometimes offer real opportunities, albeit varying depending on the nature of the service. The leading telecom operators, and mobile operators in particular, have been adopting very different approaches.

But portals' appetite goes well beyond fixed and mobile services, and the Internet giants could well prove a direct threat to telcos' longstanding access-centric business model. Recent developments are in fact allowing them to launch full frontal attacks on the Internet access (virtual operators, Wi-Fi), voice (VoIP), TV and mobile access (MVNO) markets.

Ironically, like a Trojan horse scenario, these new attackers are the same Internet giants who were previously taken in by the telcos in the spirit of a partnership. However, while the resulting co-branding exercises may have benefited the portal, they apparently did little to add credibility to the telco as a value-added service provider.

Popular posts from this blog

Global Rise of Domestic Payment Ecosystems

Alternative Payment Methods (APMs) – comprising digital wallets, instant payments, and QR payment systems – are experiencing explosive growth that's reshaping the global financial services marketplace. According to the latest worldwide market study by ABI Research , the combined global transaction value for APMs is projected to reach $142 trillion by 2030. What's particularly fascinating is the underlying driver behind this trend: a growing desire for financial sovereignty, with nations developing domestic payment ecosystems rather than remaining dependent on international financial networks. Payment Ecosystem Market Development In 2024, approximately 45 percent of the global population used digital wallets – a remarkable adoption rate for a technology that barely existed a decade ago. China leads this transition, with 95 percent of its population using WeChat's payment functionality. WeChat exemplifies the "super app" phenomenon, where payment capabilities are in...