Digital Lifescapes

When you hire qualified talent for a key role and trust them to perform, you'll likely achieve the best outcome. Skilled and experienced people will deliver results, regardless of the challenges. That's a key lesson learned from the pandemic experience as most knowledge workers were asked to work from their homes. However, some resist returning to an open-plan office. It's unacceptable. Meanwhile, forward-thinking leaders decided a "return to normal" is undesirable, and in hindsight, everyone should aspire to be more accomodating than before. Therefore, location flexibility is okay. Hybrid Workforce Market Development How will people adapt to these changes? They'll apply the modern IT tools at their disposal. They'll learn new skills and thrive. Nearly 80 percent of employees are now successfully using online collaboration tools for work in 2021 -- that's up from just over half of workers in 2019, according to the latest market study by Gartner. This g

Mobile communication channels are important for many enterprises that connect with customers, and new service providers have emerged that offer a comprehensive platform to enable the management of this ongoing interaction. These are the Communication Platform-as-a-Service (CPaaS) providers. Industry analysts define a CPaaS platform as a solution that enables an organization to communicate with clients via multiple outbound online and mobile channels via a singular platform. There are a number of services that can be considered part of CPaaS platforms, including messaging technologies such as Short Message Service (SMS), Rich Communication Service (RCS) and Over the Top (OTT) messaging applications. Also offered are push notifications, voice services, and email. CPaaS Platform Market Development According to the latest worldwide market study by Juniper Research, the global value of the CPaaS market will exceed $10 billion for the first time in 2022 -- that's rising from $8.6 billion

Cloud computing infrastructure is moving out to the edge of enterprise networks as more organizations explore ways to re-engineer their architecture in support of new and emerging information technology (IT) use cases. Managed cloud edge services will become a high-growth market as enterprises look for low-latency edge services to address process efficiencies, support new applications, comply with data sovereignty, and deal with IT security threats. According to the latest global market study by International Data Corporation (IDC), worldwide revenues for managed edge services will reach $445.3 million in 2021 -- that's an increase of 43.5 percent over 2020. Over the 2021-2025 forecast period, the compound annual growth rate (CAGR) for managed edge services will be 55.1 percent. Managed Edge Services Market Development Given the nascent demand for managed edge services, a wide range of IT service providers and business technology vendors are looking at this market as the next big r

The retail and wholesale back-office infrastructure market is being transformed by technology. The warehousing industry has accelerated automation efforts due to the increased order volume and labor shortages driven by the global pandemic. In addition to technology solutions such as handheld devices with enhanced capabilities, autonomous, collaborative, and mobile robots are proving to be the fastest-growing productivity-enhancing solution in the warehouse workspace. Commercial Robotics Market Development According to the latest worldwide market study by ABI Research, global commercial robot revenue in warehouses will have a Compounded Annual Growth Rate (CAGR) of over 23 percent from 2021 to 2030 and exceed $51 billion by 2030. "Mobile robots are at the heart of the warehouse robotics market and account for most shipments and revenue. These robots, made up of Autonomous Guided Vehicles (AGVs) and Autonomous Mobile Robots (AMRs), are being used to move goods within the warehouse a

New research uncovers growing momentum for the "Great Resignation" phenomenon. As employers implement their forward-looking strategies, including decisions around hybrid work and increased flexibility, a gap is emerging between executive and employee perceptions, according to the latest market study by Gartner. "We examined the key areas crucial to planning for the future employee experience and discovered significant dissonance between employee and executive sentiment across all," said Alexia Cambon, director at Gartner . "If left unaddressed, this division may lead to a critical failure to build trust and employee buy-in for future of work plans." Flexible Work Market Development The Gartner survey shows that 75 percent of executive leaders believe they are already operating within a culture of flexibility, yet only 57 percent of employees indicate that their organizational culture embraces flexible work. Furthermore, nearly three-quarters of executives

Fifth-generation (5G) wireless cellular technology is now being deployed by mobile network operators across the globe. Previous generations were developed with a consumer-oriented mobility focus. In contrast, 5G will enable numerous commercial use cases in the enterprise via fixed broadband access. 5G networks will also deliver high bandwidth and low latency data infrastructure for the next generation of mobile communications and developments in the Internet of Things (IoT) -- including applications like smart cities and autonomous vehicles. 5G Network Market Development According to the latest worldwide market study by Juniper Research, the total number of 5G connections will reach 3.2 billion by 2026 -- that's rising from 310 million in 2021. To maximize the potential of this significant growth in connections, Juniper predicts that mobile network operators will accelerate investment into standalone 5G networks to best position their services and manage future capacity. Standalone

Across the globe, more leaders seek actionable insight from the customer data they've stored in huge data lakes. Worldwide spending on big data and business analytics (BDA) solutions is forecast to reach $215.7 billion in 2021 -- that's an increase of 10.1 percent over 2020, according to the latest worldwide market study by International Data Corporation (IDC). Moreover, BDA technology investment will likely gain momentum over the next five years as the global economy recovers from the COVID-19 pandemic. The compound annual growth rate (CAGR) for global BDA spending over the 2021-2025 forecast period will be 12.8 percent. Big Data Analytics Market Development "As executives seek solutions to enable better, faster decisions, we're seeing relatively healthy BDA spending across all industries. Leveraging data for insights into everything from internal business operations to the customer journey is top of mind and of strategic importance," said Jessica Goepfert, vice

High-speed internet access from home is essential to participate in the Global Networked Economy. The worldwide residential broadband service market reached a subscriber base of over 1.1 billion users in 2020 -- that's a 4 percent increase from the previous year. Clearly, the COVID-19 pandemic accelerated demand for broadband connectivity. The need for high-capacity residential broadband will remain, even post-pandemic. According to the latest worldwide market study by ABI Research, 5G Fixed Wireless Access (FWA) will be the fastest-growing residential broadband segment to increase at a CAGR of 71 percent, exceeding 58 million subscribers in 2026. Remote working, online learning, and virtual healthcare created new demand for high-speed broadband throughout 2020. The significant increase in the use of internet-based entertainment services also prompted broadband users to upgrade, while more households without broadband access subscribed for the first time. Residential Broadband Serv

CEOs and Line of Business (LoB) leaders seek the fastest path to meaningful digital transformation advancement. Meanwhile, investment trends in cloud computing infrastructure continue to expand the capabilities, accelerating growth across all segments within the public cloud services market. According to the latest worldwide market study by Gartner, the four key trends are cloud ubiquity, regional cloud ecosystems, sustainability or carbon-intelligent cloud, and automated programmable cloud infrastructure. "The economic, organizational and societal impact of the pandemic will continue to serve as a catalyst for digital innovation and adoption of cloud services," said Henrique Cecci, senior research director at Gartner . "This is especially true for use cases such as collaboration, remote work, and new digital services to support a hybrid workforce." Global Cloud Computing Market Development Hybrid, multi-cloud and edge computing environments are growing and setting