Skip to main content

U.S. Online Population Diversity is Evolving


According to the latest market assessment by eMarketer, significant change is happening within the U.S. online population. The average age of Internet users has risen -- to more closely align with the general population.

In addition, racial and ethnic characteristics are now mirroring those in the offline population.

eMarketer predicts that in 2010, 221 million people in the U.S. will be online -- about 71 percent of the total population. Their numbers will continue to grow, reaching 250 million in 2014 -- more than 77 percent of the population.

"Marketers already know they are navigating a dynamic digital landscape in 2010," said Lisa E. Phillips, eMarketer senior analyst. "In five years, the results of some demographic shifts now taking place will become more evident. Internet users will be older, and many will have lower levels of education and annual income."

"One thing is certain," she said. "They will be more diverse racially and ethnically and expect marketing messages to appeal to them."

Growth is still occurring among all races and ethnicities of Internet users. eMarketer estimates the Internet population will increase 13.4 percent between 2010 and 2014 -- compared with 3.9 percent for the general population.

Despite their already high Internet use, non-Hispanic whites and Asians will see further penetration by 2014, to 81.2 and 81 percent, respectively. Blacks and Hispanics, while still underrepresented online, will see steady growth in penetration rates, to 72.3 percent of the black population and 70 percent of Hispanics.

"Marketers should use multicultural marketing campaigns to target Asian, blacks and Hispanic audiences, because most are proud of their heritage and appreciate marketers who reach out to them with cultural messages," said Ms. Phillips.

But keep in mind that all these minority consumer groups are blending into the American population and do not want to feel separate from the mainstream.

Popular posts from this blog

Banking as a Service Gains New Momentum

The BaaS model has been adopted across a wide range of industries due to its ability to streamline financial processes for non-banks and foster innovation. BaaS has several industry-specific use cases, where it creates new revenue streams. Banking as a Service (BaaS) is rapidly emerging as a growth market, allowing non-bank businesses to integrate banking services into their core products and online platforms. As defined by Juniper Research, BaaS is "the delivery and integration of digital banking services by licensed banks, directly into the products of non-banking businesses, commonly through the use of APIs." BaaS Market Development The core idea is that licensed banks can rent out their regulated financial infrastructure through Application Programming Interfaces (APIs) to third-party Fintechs and other interested companies. This enables those organizations to offer banking capabilities like payment processing, account management, and debit or credit card issuance without