Business technology investment continues to fuel new digital business growth. For example, the transformative role of Generative Artificial Intelligence (GenAI) within IT operations (ITOps) across the Asia-Pacific region. Almost half (43 percent) of organizations surveyed are currently exploring potential GenAI use cases, with 55 percent of financial organizations and telecom firms investing in GenAI technology in 2023, according to the latest market study by IDC. With the digital-first mindset gaining momentum, leaders are seeking innovative solutions to enhance operations. GenAI stands out as a pivotal technology, offering the means to mitigate risks, boost efficiency, and improve overall productivity. Generative AI Market Development Generative AI is gaining popularity in Information Technology (IT) operations and IT service management, particularly in cost-sensitive Asia-Pacific environments. This technology offers automation of ITOps tasks, reducing operational costs and optimizi...
TMT Market Research and Analysis