Digital Lifescapes

The APAC region is undergoing a shift in business technology investment, with artificial intelligence (AI) emerging as the cornerstone of its digital transformation journey. IDC's latest forecast reveals that AI spending in the region will surge to $175 billion by 2028, driven by a compound annual growth rate (CAGR) of 59.2 percent for Generative AI (GenAI). This significant growth underscores the potential across industries, from healthcare to financial services, as organizations race to harness intelligent automation, predictive analytics, and next-generation customer experiences. Artificial Intelligence Market Development Generative AI leads the charge, with its ability to automate complex tasks and generate novel outputs, reshaping operational paradigms. The technology's rapid enterprise adoption is evidenced by a projected tripling of GenAI investments between 2025 and 2028. Healthcare and education sectors are also accelerating deployments, using AI for personalized medi...

Artificial Intelligence (AI) has evolved from a futuristic concept to a cornerstone of global economic transformation. According to the latest IDC market study, investments in AI solutions and services will reach a cumulative global impact of $22.3 trillion by 2030. This growth underscores AI's influence across industries, reshaping business models, enhancing operational efficiency, and driving innovation at unprecedented scales. The Rise of AI as an Economic Driver AI has become an integral part of mainstream business growth strategies. In 2025 alone, IDC predicts that AI investments will contribute significantly to global GDP growth, with organizations leveraging AI to optimize processes, personalize customer experiences, and drive data-driven decision-making. Generative AI (GenAI), in particular, is expected to boost operational efficiency, enabling businesses to automate complex tasks and allocate resources more strategically. AI adoption spans diverse sectors; for example: Ma...

Alternative Payment Methods (APMs) – comprising digital wallets, instant payments, and QR payment systems – are experiencing explosive growth that's reshaping the global financial services marketplace. According to the latest worldwide market study by ABI Research , the combined global transaction value for APMs is projected to reach $142 trillion by 2030. What's particularly fascinating is the underlying driver behind this trend: a growing desire for financial sovereignty, with nations developing domestic payment ecosystems rather than remaining dependent on international financial networks. Payment Ecosystem Market Development In 2024, approximately 45 percent of the global population used digital wallets – a remarkable adoption rate for a technology that barely existed a decade ago. China leads this transition, with 95 percent of its population using WeChat's payment functionality. WeChat exemplifies the "super app" phenomenon, where payment capabilities are in...

While the 2025 economic outlook is uncertain, one thing is clear. The global technology sector continues to produce remarkable resilience and growth, defying earlier concerns about headwinds.  Forrester's latest worldwide market forecast reveals an acceleration in technology spending, projecting it to reach $4.9 trillion this year – a 5.6 percent increase from 2024's $4.7 trillion. This investment surge signals a fundamental shift in how business leaders across the globe are approaching their digital transformation journeys. Global IT Market Development    The magnitude of this spending becomes even more striking when we examine its composition. Software and IT services are poised to command two-thirds of global technology investments in 2025, highlighting the central role of digital capabilities in modern business operations. The software sector, in particular, stands out with its projected 10.5 percent growth rate, positioning it to capture an impressive 60 percent of g...

The global financial services marketplace is transforming, driven by the meteoric adoption of digital wallets. What began as a convenient way to store payment cards on smartphones has evolved into an ecosystem reshaping how billions of people manage money. According to Juniper Research's latest worldwide market study, digital wallet adoption is about to rise again, with user numbers projected to surge from 4.3 billion in 2024 to 5.8 billion by 2029. This growth trajectory is about fundamental changes in how we access financial services. The most compelling Fintech transformation is happening in developing markets, where 'Mobile Money' solutions are bypassing traditional banking infrastructure entirely. Digital Wallet Market Development In regions with large unbanked populations, digital wallets have become the first point of entry into the formal financial system, allowing people to store, spend, and transfer money without needing a traditional bank account. The market has ...

As an independent advisory consultant with experience across the technology sector, I've observed the transformative impact of artificial intelligence (AI) on various industries across the globe. The recent IDC market study of AI in Europe provides valuable insights. The forecast AI spending in Europe will reach $133 billion by 2028, with a compound annual growth rate (CAGR) of 30.3 percent, underscores the significant momentum behind AI adoption. This substantial investment reflects the increasing recognition of AI's potential to enhance productivity, drive innovation, and create new business model opportunities. Generative AI Market Development While AI itself is not a new concept, the emergence of Generative AI (GenAI) has catalyzed a new wave of excitement and investment. GenAI's ability to create content, from text to images and even code, has captured the imagination of businesses and consumers alike. The IDC market study highlights the exceptional growth expected in...

The rapid evolution of digital payment technologies is reshaping global financial apps, with instant payment platforms emerging as a transformative force. These innovative payment systems are streamlining transactions and also driving financial inclusion or economic growth across diverse markets. The recent worldwide market study by ABI Research provides compelling evidence of the explosive growth in instant payment transactions. Instant Payments Market Development According to ABI findings, the top eight global instant payment platforms are projected to see their transaction volumes skyrocket from 213 billion in 2023 to 681.1 billion by 2028. This remarkable growth trajectory underscores the increasing adoption and importance of instant payment solutions in our increasingly online world. One key driver is the global rise in Peer-to-Peer (P2P) payments. "Account-to-account wallets, which have seen widespread use in P2P transfers, are experiencing increased usage given their use in...

The mobile money sector in emerging markets has grown over the past two decades. What started as a simple solution to provide basic financial services to the unbanked has evolved into an ecosystem that reshaped economies and increased financial inclusion. Mobile money services have filled a crucial gap in areas where traditional banking infrastructure is sparse or non-existent. In rural and low-income regions, mobile money has emerged as a lifeline, offering various financial services. Mobile Money Service Market Development According to the latest worldwide market study by Juniper Research, mobile money spending in emerging markets is projected to reach $2.37 trillion by 2029 -- that's up from $1.58 trillion in 2024 with a growth of 51 percent in just five years. We're seeing a move beyond simple peer-to-peer transactions to services like merchant payments, both in-store and via eCommerce, as well as international remittances. This shift is allowing financial service providers...

The BaaS model has been adopted across a wide range of industries due to its ability to streamline financial processes for non-banks and foster innovation. BaaS has several industry-specific use cases, where it creates new revenue streams. Banking as a Service (BaaS) is rapidly emerging as a growth market, allowing non-bank businesses to integrate banking services into their core products and online platforms. As defined by Juniper Research, BaaS is "the delivery and integration of digital banking services by licensed banks, directly into the products of non-banking businesses, commonly through the use of APIs." BaaS Market Development The core idea is that licensed banks can rent out their regulated financial infrastructure through Application Programming Interfaces (APIs) to third-party Fintechs and other interested companies. This enables those organizations to offer banking capabilities like payment processing, account management, and debit or credit card issuance without...

Anti-Money Laundering (AML) systems are rapidly evolving to compensate for the constant increase in volume and complexity of online financial crime. AML solutions help combat the sophisticated methods criminals use to avoid detection. AML includes a set of policies, procedures, and technologies that prevent the process of taking illegally obtained money and making it appear to have come from a legitimate source. The AML term arose from regulatory standards, specifically to detail the concealing of financial movements for underlying crimes ranging from tax evasion, drug trafficking, public corruption, and the financing of terrorist groups. Intelligent AML Systems Market Development According to the latest worldwide market study by Juniper Research, by 2028 the total spend on third-party AML systems will have grown by 80 percent -- that's up from $28.7 billion in 2024. This significant market growth will be driven by the use of artificial intelligence (AI) technologies to assist AML ...

The evolution of business payments has lagged when compared to the pace of new adoption methods in other segments, marked by a gradual transformation to electronic payments, such as bank wire transfers like ACH and EFT payments. Advancements in globalization and eCommerce, accompanied by the legislation to regulate transactions and protect transacting parties, and the improvement of domestic and cross-border payment rails, have contributed to the uptake of new methods. Business Payment Market Development According to the latest worldwide market study from Juniper Research, the value of business-to-business (B2B) payments will grow by 40 percent in 2028 -- that's up from $89 trillion in 2024, due to digital payment adoption in developing markets. Instant payments will revolutionize B2B payments by enabling cheaper and more secure international trade, with instant payments reaching 42 percent of all cross-border payments by 2028, at $16 trillion -- up from just 17 percent in 2024, at...

Virtual payment cards, also known as temporary cards, are randomly generated temporary card numbers linked to a payment account that is used to process payments in place of genuine payment details. A virtual card is an online payment tool that has similar attributes as a traditional Credit or Debit card, with key components including a 16-digit card number, an expiry date, and a CVV number. These cards are digitized versions of a physical card or a card that only exists in its virtual form and is stored in digital wallets. The distinctive feature of virtual cards is the enhanced layer of security. Virtual Card Market Development According to the latest worldwide market study by Juniper Research, by 2028 global virtual card spending will have increased by 355 percent -- that's from $3.1 trillion in 2023. The key growth driver will be the adoption of API-based virtual card issuing platforms. Juniper analysts explored the use cases where virtual cards use temporary card numbers linked...

Business technology investment continues to fuel new digital business growth. For example, the transformative role of Generative Artificial Intelligence (GenAI) within IT operations (ITOps) across the Asia-Pacific region. Almost half (43 percent) of organizations surveyed are currently exploring potential GenAI use cases, with 55 percent of financial organizations and telecom firms investing in GenAI technology in 2023, according to the latest market study by IDC. With the digital-first mindset gaining momentum, leaders are seeking innovative solutions to enhance operations. GenAI stands out as a pivotal technology, offering the means to mitigate risks, boost efficiency, and improve overall productivity. Generative AI Market Development Generative AI is gaining popularity in Information Technology (IT) operations and IT service management, particularly in cost-sensitive Asia-Pacific environments. This technology offers automation of ITOps tasks, reducing operational costs and optimizi...

Generative AI (GenAI) has captured the imagination of business leaders and IT decision-makers around the world, and many are seeking information and guidance as they begin their journey. Artificial Intelligence (AI) spending in Europe will reach $34.2 billion in 2023 -- that's 20.6 percent of the worldwide AI market, according to the latest global study by International Data Corporation (IDC). AI investment in Europe will post a 29.6 percent compound annual growth rate (CAGR) between 2022 and 2027, slightly higher than the worldwide CAGR of 26.9 percent for the same period, with spending expected to exceed $96.1 billion in 2027. Enterprise AI Market Development Enterprise AI solutions are becoming increasingly widespread, driven by operational efficiency and IT operational optimization needs, as well as to provide improved customer experiences. IDC identified augmented threat intelligence and prevention systems, together with augmented fraud analysis and investigation, as prevalen...

Protecting payment data is integral to the security of the digital payments ecosystem. In an increasingly interconnected world, with a growing number of payment options, the need for strong security solutions is clear. With so many payment methods now in use, the need to ensure that consumer data is protected across all channels is growing. One of the core concerns for many forms of data protection is Payment Card Industry Data Security Standards compliance. Network Tokenization is a technology that replaces payment card data with a network-issued token and unique transaction cryptograms. The technology reduces the potential for fraud, improves the merchant and consumer experience, increases approval rates, and reduces overall transaction costs. Network Tokenization Market Development According to the latest worldwide market study by Juniper Research, they forecast substantial growth of 190 percent in network-tokenized transactions -- reaching 400 billion globally in 2028, that's u...

Credit scoring is a method that lenders use to predict the probability a borrower or counter-party will default on loans, or incur additional charges for repayment -- also known as measuring credit worthiness. The method is a key tool in making credit affordable for individuals and businesses. It links credit products to risk potential, connecting borrowers to secondary capital markets and increasing the amount of funds available. This securing process establishes risk predictability dependent on a number of factors, determined by financial indicators and other publicly available information reported by the credit bureaus. Credit Score Market Development According to the latest worldwide market study by Juniper Research, they now forecast credit scoring services will grow by 67 percent to $44 billion by 2028. Juniper anticipates that emerging markets will experience the greatest growth -- projecting the African & Middle Eastern region to grow by 117 percent over the forecast period...

Banks that adopt Artificial Intelligence (AI) to enable better customer success and business experience are moving towards a Banking-as-a-Platform (BaaP) operating model to fuel new digital revenue growth. The main strategic goal of a Platform banking business model is to become involved in strategic Fintech partnerships which can improve their product offering for both retail and corporate clients. Each platform is largely self-contained in producing business and technology outcomes, and autonomous in prioritizing its work to meet growth goals and clearly defined areas of specialization. BaaP Market Development According to the latest worldwide market study by Juniper Research , global revenue from BaaP services will increase to $49 billion globally in 2028 -- that's up from $4 billion in 2023. BaaP can help traditional banks regain their competitive edge against NeoBanks. Through collaboration with innovative vendors, traditional banks can offer new services from partners, includ...

Digital wallets are a rapidly growing segment of the fintech market, which has accelerated since the global COVID-19 pandemic. They're important in the fields of financial inclusion, and movement towards a cashless Global Networked Economy. There are many types of digital wallets, fulfilling different use cases. Digital wallets enable users to pay for both online and offline transactions via either stored payment credentials -- such as debit cards, or currency stored in the wallet -- by utilizing apps on smartphones and mobile wearables. Digital Wallet Market Development According to the latest worldwide market study by Juniper Research, the total value of digital wallets transactions will rise from $9 trillion in 2023 to surpass $16 trillion in 2028 -- that a CAGR of 77 percent. This trend is driven by growth across both developed and developing markets across the globe, as the increased adoption of advanced services such as Buy Now Pay Later (BNPL), micro-loans, and personal fina...

The financial payments sector has experienced rapid growth. New payment methods have been adopted and enhanced by financial service providers, as we increasingly move towards a global cashless society. Traditional financial IT vendors and payment solution providers are learning to adapt. This will include companies who operate in the prepaid cards marketplace. Prepaid cards are a well-established technology, and part of the evolving payments market. Even so, there have been many new developments and transitions that create opportunities for growth. Digital Prepaid Card Market Development According to the latest worldwide market study by Juniper Research, the value of digital prepaid card transactions will exceed $3.98 trillion globally by 2028 -- that's up from $528.7 billion in 2023.  By 2028, the value of digital prepaid card transactions will represent just under 60 percent of total prepaid cards spend, up from 15 percent in 2023, demonstrating the rapid growth of Fintech soluti...

Mobile Money is the most basic form of Mobile Financial Services (MFS) in emerging markets, which is comprised of a variety of offerings. It's a good model, due to the lack of infrastructure that supports access to services for the un-banked population of numerous nations. Where building and sustaining traditional financial institutions is very costly, landline telecom and mobile network operators offer a near-ubiquitous and reliable alternative to banking establishments. The concept is reliant on mobile handsets, taking the form of simple domestic money transfers, or micro-finance services that involve risk decision elements, such as lending and insurance. Mobile Money Market Development According to the latest market study by Juniper Research, the total value of mobile money transactions in emerging markets will reach $2 trillion by 2027 -- that's an increase of over $500 billion from 2023. Growing by 33 percent, the market is being driven by the transition to Payments-as-a-P...