Digital Lifescapes

In the manufacturing industry, cloud computing can help leaders improve their production efficiency by providing them with real-time data about their operations. This has gained the attention of the C-suite. Total forecast Industrial Cloud platform revenue in manufacturing will surpass $300 billion by 2033 with a CAGR of 22.57 percent, driven by solution providers enhancing platform interoperability while expanding partner ecosystems for application development. ABI Research found the cloud computing manufacturing market will grow over the next decade due to the adoption of new architectural frameworks that enhance data extraction and interoperability for manufacturers looking to maximize utility from their data. Industrial Cloud Computing Market Development "Historically, manufacturers have built out their infrastructure to include expensive data housing in the form of on-premises servers. The large initial upfront cost of purchasing, setting up, and maintaining these servers is ...

As CIOs and CTOs shift their focus to digital transformation projects and the launch of new digital business offerings, demand for traditional IT services has evolved. Worldwide revenues for IT Services and Business Services totaled $506 billion in the first half of 2018 (1H18) -- that's an increase of 4 percent year over year, according to the latest market study by International Data Corporation (IDC). During 1H18, it was a mixed picture for tier-one global outsourcers and systems integrators headquartered in developed countries. Most remained flat or declined slightly. But this was partially offset by stronger performances by two large global vendors, who returned to double-digit growth. IT Services Market Development Indian IT services firms still outpace the U.S. and European counterparts, but their growth slowed from a year ago, continuing their 2H17 deceleration. While most large Indian vendors continued to grow at rates in the low single digits to high teens, it was o...

In North America, more CEOs encourage their whole organization to embrace applying business technology for commercial advancement and digital growth. Traditional IT vendors are responding by exploring relationships with their customer's CIO, CTO and/or Chief Digital Officer (CDO). Worldwide corporate IT spending funded by Line of Business (LoB) units will reach $609 billion in 2017 -- that's an increase of 5.9 percent over 2016, according to the latest market study by International Data Corporation (IDC). They also forecast that LoB spending will achieve a compound annual growth rate (CAGR) of 5.9 percent over the 2015-2020 forecast period. In comparison, technology spending by IT buyers is forecast to have a five-year CAGR of 2.3 percent. By 2020, IDC expects LoB led technology spending to be nearly equal to that of the IT organization. Moreover, the trend is gaining momentum across the globe. Why LoB Leadership of IT is Accelerating "The Innovation Accelerators h...

The healthcare landscape has been subject to significant turbulence due to a broad range of factors -- including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm. That said, controlling rising costs and improving operational efficiency in the healthcare IT sector will be a high priority during 2017, as more hospital and clinic organizations seek to document the quality of their care and ramp up patient engagement. Healthcare IT Market Development By 2020, healthcare providers will more than double their spending on technology services, which represents a revenue opportunity of over $9 billion for the healthcare IT outsourcing (ITO) vendors, according to the latest market study by the Everest Group. The healthcare provider segment is poised to be one of the fastest growing segments in the healthcare IT services market in coming years. According to the study findings, accelerated IT investments on the pa...

Around the world, many telecom service providers are in a state of transition, as their traditional voice and data communications service growth opportunities are either limited or in a decline. Meanwhile, the need to pursue new revenue opportunities has often been restricted by a historically slow moving organization and underlying infrastructure constraints that essentially made them inflexible to address the need to change. Therefore, during 2015, selective organizational restructuring and fundamental infrastructure transitions will be implemented to enable these telecom service providers to adapt more effectively to the apparent new opportunities in the marketplace. Much of the change will be driven by the deployment of new software, systems and related professional services from vendors with domain experience in managing these business model transitions. Adoption of next-generation technologies by telecom service providers has led to worldwide growth in the Operation Suppo...

  eMarketer reports that online monitoring of commentary about your brand or product is vitally important. Even if a company isn't involved in social media activities, customers almost definitely are and sometimes their conversations can end up in the news media. According to a survey of business technology professionals by InformationWeek Analytics, most companies are relying on the proven low-tech solutions to the social media monitoring challenge. Note: for those marketers who need some guidance, I maintain a list of free social media tools . Why the DIY Monitoring Approach is Preferred Most companies are using basic tools, such as Google Alerts, to monitor online discussions. Outsourcing the task or using a dedicated application for the purpose was relatively uncommon. This is not surprising, since the free tools are easy to use and they're also effective. That said, the typical survey respondent approach to dealing with online engagement suggested many were not ...

A new IDC market study confirms that "homeshoring" (the antonym to offshoring) will remain an attractive option for U.S. service providers and their employees, particularly as the global economy slips into what could be a deep and protracted recession. "Current economic ripples are buffeting American wage earners, including customer care agents, at a time when workers already face significant challenges to both their productivity and their wallets," said Stephen Loynd, program manager, Contact Center Services research. "I am convinced that when it comes to outsourced customer care, by the time we emerge from a possibly severe global recession, homeshoring will have developed into a more formidable sibling to offshoring than many would have expected just a few years ago." Despite current economic indicators, IDC's new market forecast for U.S. broadband enabled home-based agents shows that the projected compound annual growth rate (CAGR) remains robust a...

Demand for managed network service (MNS) providers is growing fast as enterprises of all sizes grapple with increasing network traffic and complexity. At the same time, enterprises are seeing their services budgets shrink. This has created an intensely competitive landscape among global MNS providers, and even the industry's bellwether providers face new and significant competitive threats. In a new report, independent market analyst firm Datamonitor ranks 13 of the world's leading MNS providers based on their network services, end-user sentiment and market impact. The global MNS market is extremely competitive, particularly among the large telecommunications providers and conglomerate systems integrators that dominate it -- AT&T, BT Global Services, HP Services and IBM Global Technology Services. Yet new threats are emerging in the form of smaller, more agile rivals, such as CSC, Orange Business Services, Verizon Business and Vanco, despite the latter's recent financi...