Digital Lifescapes

The evolution of network APIs is one of the telecom sector’s most compelling growth opportunities. Application Programming Interfaces (APIs) have long connected disparate systems, but within telecommunications, their transformation holds a pivotal role in ushering networks from siloed infrastructure toward open, programmable platforms. Juniper Research’s latest market study underscores how global network operators can unlock new applications, reshaping digital connectivity and enterprise innovation. Network API Market Development Historically, telecommunication networks have operated under a closed model, restricting third-party access and fostering complexity for developers. The new paradigm, supported by initiatives such as GSMA Open Gateway and CAMARA, is shifting the narrative. Operators are now embracing standardized APIs, allowing developers to integrate advanced network capabilities directly into their applications, bypassing proprietary barriers and unlocking greater innovative...

How we verify and protect our online identities is undergoing a notable transformation. Digital identity (ID) verification has emerged as a decisive technology, bridging the gap between security and user experience across multiple industry sectors. As cyber threats become more sophisticated and government regulations grow more complex, organizations are turning to solutions that can provide robust authentication while maintaining a frictionless user experience. Digital ID Verification Market Development The digital identity verification market is experiencing remarkable growth. Juniper Research forecasts a 74 percent increase in spending, from $15.2 billion in 2024 to $26.4 billion by 2029. This significant market expansion is driven by several key advances that are reshaping our thinking about online human identity authentication. Three technologies stand out as particularly promising in enhancing the digital ID verification experience. Facial recognition has evolved from a simple mat...

The rapid growth of eCommerce has brought convenience to consumers worldwide, but it has also opened new avenues for fraudsters to exploit. As online transactions become increasingly prevalent, retail merchants face mounting challenges in safeguarding revenues and maintaining customer trust. This evolving threat of merchant fraud prevention is at a critical juncture, with emerging technologies playing a pivotal role in the ongoing battle against sophisticated fraud threats. Fraud Prevention Market Development The eCommerce boom, accelerated by the COVID-19 pandemic, has created a fertile ground for fraudulent activities. Merchants across various industries are grappling with implementing robust fraud detection and prevention measures to mitigate unnecessary revenue losses from chargebacks and order reprocessing. The stakes are high, as evidenced by Juniper Research's latest market study which forecasts the value of eCommerce fraud will rise from $44.3 billion in 2024 to $107 billio...

The mobile money sector in emerging markets has grown over the past two decades. What started as a simple solution to provide basic financial services to the unbanked has evolved into an ecosystem that reshaped economies and increased financial inclusion. Mobile money services have filled a crucial gap in areas where traditional banking infrastructure is sparse or non-existent. In rural and low-income regions, mobile money has emerged as a lifeline, offering various financial services. Mobile Money Service Market Development According to the latest worldwide market study by Juniper Research, mobile money spending in emerging markets is projected to reach $2.37 trillion by 2029 -- that's up from $1.58 trillion in 2024 with a growth of 51 percent in just five years. We're seeing a move beyond simple peer-to-peer transactions to services like merchant payments, both in-store and via eCommerce, as well as international remittances. This shift is allowing financial service providers...

Anti-Money Laundering (AML) systems are rapidly evolving to compensate for the constant increase in volume and complexity of online financial crime. AML solutions help combat the sophisticated methods criminals use to avoid detection. AML includes a set of policies, procedures, and technologies that prevent the process of taking illegally obtained money and making it appear to have come from a legitimate source. The AML term arose from regulatory standards, specifically to detail the concealing of financial movements for underlying crimes ranging from tax evasion, drug trafficking, public corruption, and the financing of terrorist groups. Intelligent AML Systems Market Development According to the latest worldwide market study by Juniper Research, by 2028 the total spend on third-party AML systems will have grown by 80 percent -- that's up from $28.7 billion in 2024. This significant market growth will be driven by the use of artificial intelligence (AI) technologies to assist AML ...

Digital identity verification is a security method applied in the processing of digital transactions. Digital identity verification is used to enable the remote verification of an individual’s identity, ensuring that they are who they claim to be online. This is most often used for digital onboarding customers onto an online service, but can also be used to verify identity when authorizing Fintech money transfers, or for access management. With the growing threats and increasingly complex fraud methods used by malicious actors, it is vital that institutions that handle sensitive data use up-to-date methods to protect their end-users. Digital Identity Market Development Many digital identity verification vendors offer solutions that increase the accuracy, security, and user experience of the digital onboarding process, and of other digital identity verification use cases. It's important that due to the variety of digital business use cases, other secure forms of identity verificatio...

As a senior executive, have you considered how the rapidly evolving blockchain and distributed ledger technologies could revolutionize your organization's operations and competitive standing in the Global Networked Economy? Across the globe, the enterprise demand for blockchain applications is on the rise, driven by the need for operational efficiencies, transparency, and security in business transactions. As organizations grapple with the challenges of digital transformation initiatives, blockchain technology offers a promising solution to streamline processes, reduce fraud, and enhance customer trust. Blockchain Market Development Despite the prior volatility and hype cycles associated with blockchain use cases, its potential to revolutionize industries from finance to supply chain cannot be understated. According to the latest worldwide market study by ABI Research , the blockchain and distributed ledger technology (DLT) market is expected to reach a value of $25 billion by 2027...

Legacy on-premises IT software is expensive to maintain and upgrade. It can also be difficult to scale and manage, especially as businesses grow and evolve. Besides, legacy software vendors often lock customers into long-term contracts, making it difficult to switch to a more cost-effective solution. Cloud-based software is more scalable and cost-effective than legacy on-premises software. It's also easier to manage and upgrade, and there are no long-term contracts. As a result, large enterprise CEOs are eager to free themselves from the clutches of high-cost IT software vendors and move to the cloud. Worldwide revenue for enterprise applications software will reach $483.1 billion in 2027 with a five-year compound annual growth rate (CAGR) of 9.6 percent, according to the latest market study by International Data Corporation (IDC). Enterprise Software Market Development Nearly all this forecast growth will come from ongoing investments in public cloud software, which is expected to...

ChatGPT is trained to follow instructions in a 'prompt' and provide a detailed response. Prompt Engineering is a concept in artificial intelligence (AI), particularly natural language processing (NLP). While this topic has gained much attention, it's merely a sub-sector of the greater AI market upside. According to the latest worldwide market study by International Data Corporation (IDC), global spending on AI -- including the software, hardware, and services for AI-centric systems -- will reach $154 billion in 2023, that's an increase of 26.9 percent over 2022. The ongoing incorporation of AI into a wide range of products will result in a compound annual growth rate (CAGR) of 27 percent over the 2022-2026 forecast period, with spending on AI-centric systems expected to surpass $300 billion in 2026.   AI-Centric Systems Market Development "Companies that are slow to adopt AI will be left behind – large and small. AI is best used in these companies to augment human ...

Fact: online payments are a prime target of cyber-criminals. There are millions of potential loopholes to exploit as payment card details are stored while processing routine online eCommerce transactions. The Dark Web is where criminals interact without being traced. This is where fraudsters buy and sell payment card details and share information on how to steal funds, and the best tools to use. From market data, it's clear that online retail payments are convenient. However, they've also created a playground for people intent on defeating the structures on which online payments rely. Trust, it seems, is breaking down. Plus, the security threats continue to evolve and test anti-fraud measures. Online Payment Market Development According to the latest worldwide market study by Juniper Research, the cumulative merchant losses to online payment fraud between 2023 and 2027 are forecast to exceed $343 billion. As a comparison, this equates to over 350 percent of Apple’s reported net...

Digital identity is constantly evolving and increasingly combined with allied areas, such as online security, privacy, and the management of identity-related data. Digital identity is essentially an online persona of a subject, or a unique representation of a subject, engaged in an online transaction. However, digital identity presents a more complex picture when current multi-use ecosystems that are heavily dependent on the sharing of identity credentials are considered. Such an identity is made up of identifiers and patterns that are unique to the subject of identity, which is broadly described as attributes. These attributes (inherent or ascribed) are core biographic data (e.g. name and address) and certain biometric features (e.g. fingerprints, iris scan) electronically captured in the context of personal digital identity. Digital Identity Market Development According to the latest worldwide market study by Juniper Research, revenue for digital identity vendors will exceed $53 bill...

If you answer the phone and hear a recorded message instead of a live person, it's likely a robocall. A robocall is a phone call that uses a computerized autodialer to deliver a pre-recorded message. In 2020, the U.S. Federal Trade Commission (FTC) received 2.8 million consumer complaints about robocalls. Offering solutions to robocalling and associated fraudulent business practices, computerized mitigation platforms are an integral part of the solution. Platforms that are focused on actionable systems to disrupt unsolicited and potentially criminal phone calls help telecom service providers and industry regulators. Issues of whether one-size-fits-all developments are sufficient to be effective across the spectrum need to be addressed, and whether a single telecom network operator working unilaterally with a third-party platform could compromise desired or mandatory industry-wide standards. Robocall Mitigation Market Development According to the latest worldwide market study by Jun...

The digital payment era is here. Record numbers of online payments are being processed. And, nearly half the world will be using digital wallets by 2024, with transaction values to increase by almost 60 percent reaching over $9 trillion, according to the latest worldwide market study by Juniper Research. Moreover, the greater financial services sector is in the midst of a payments revolution. The increased convenience of digital solutions is driving more eCommerce engagement. However, it has also created an environment for cybercriminals that are intent on circumventing IT security measures. Payment Fraud Prevention Market Development Understanding the current digital payment threat landscape is crucial to the development of reinforced protections while keeping fintech innovation clear of exploitation by organized criminals. Organizations with commercial transactions that are dependent on eCommerce -- such as airline ticketing, money transfer and banking services -- will cumula...

Many organizations need to verify your identity before you initiate an online transaction. But there are two issues: it's easy for fraudsters to exploit the system when all that's required is an email address and password. And, when the burden of proof is higher, this can be problematic for users. The ability to either create or impersonate identities is a challenge for many businesses, particularly those processing financial data and associated payments. According to the latest worldwide market study by Juniper Research, in 2024 over $50 billion will likely be lost due to online payment fraud. There are multiple points of potential failure in conventional identification and verification processes, particularly for online payment details. Passwords and centralized repositories are typically the core security issue in the growing problem of identity fraud. Blockchain and SSI Market Development Juniper analysts believe that one of the most promising approaches to improve ...

With the Fintech market gaining momentum across the globe, other markets -- such as Insurtech -- are now being examined to assess the disruptive potential of digital business technology. Regulatory compliance is one such area where IT innovation can transform the sector. More than $340 billion in fines have been imposed on financial institutions in the decade since the financial crisis -- one report estimates that the total is likely to top $400 billion by 2020. Increasing requirements for transparency and growing scrutiny of ethical practices means that the cost of regulatory compliance will surely increase. With an average of 10-15 percent of employee staff dedicated to compliance, banks and insurers are spending more each year to comply with government-imposed regulatory obligations. One solution to this growing challenge is better automation. Robotic Process Automation Market Development According to the latest market study by Juniper Research , insurers will spend $634 mil...

Despite having existed for more than a decade, virtual cards have been applied to a limited range of business cases for much of their history; primarily Business to Business (B2B) travel purchasing and commercial vehicle fleet management. However, the benefits of card virtualization are starting to evolve outside this narrow application, which is already having an impact on adjacent sectors -- including a move by several fintech players into the business to consumer space, thereby augmenting online account security through the use of their virtual cards. Virtual Card Market Development According to the latest worldwide market study by Juniper Research, the annual value of virtual cards (e.g. temporary card numbers only available for a single transaction or limited time) used by businesses will grow by 90 percent over the next four years -- exceeding $1 trillion by 2022. This is up from an estimated annual value of $568 million in 2019. However, Juniper analysts believe that the...

The digital payments arena is undergoing rapid change, owing to a combination of factors. Transactions are growing rapidly year-on-year as convenience improves, and regulatory changes help to drive adoption. Meanwhile, the scope of different payment types is increasing. Traditionally, payments were made via Card Not Present (CNP) transactions, or through digital wallets such as PayPal. Presently, the wallet landscape has expanded dramatically since the early days of PayPal, while new pay-by-bank schemes such as SCT Inst in the EU, or Zelle in the U.S. market have created more choice for consumers. Additionally, the banking world is becoming more open -- an API-driven world has created banking-as-a-service opportunities and enabled new financial service firms to enter the market as a result. Digital Payments Market Development According to the latest worldwide market study by Juniper Research, retailers across the globe are now forecast to lose $130 billion in digital CNP fraud ...

The digital payments arena is undergoing rapid change, owing to a combination of factors. Transaction volumes are increasing rapidly as convenience improves, along with the impact of regulatory moves toward a cashless society. Additionally, the banking world is becoming more open -- where an API-driven marketplace has created ‘banking-as-a-service’ opportunities and allowed new providers to enter the market. It is not surprising that as online financial services offerings adoption and eCommerce transactions grow across the globe, so do the number of potentially fraudulent activities. Online Fraud Prevention Market Development According to the latest worldwide market study by Juniper Research, annual online payment fraud losses from eCommerce, airline ticketing, money transfer and banking services will reach $48 billion by 2023 -- that's up from the $22 billion in losses projected for 2018. The new research by Juniper analysts uncovered that a critical driver beh...

The relative ease, convenience and reach facilitated by online channels for businesses has led to the development of a broad set of digital services. The accessibility of the Internet and the ability to commit fraud remotely creates an appetizing prospect for criminals. Meanwhile, the potential attack surface for miscreants is enormous; some 94 billion transactions were made for remote goods purchases in 2016, which is only a fraction of the total eCommerce landscape. A new market study from Juniper Research has found that spending on online fraud detection and prevention (FDP) solutions will reach $9.3 billion by 2022 -- that's an increase of 22 percent over this year’s anticipated spend. FDP Market Development The research found that perceptions of high software costs, combined with relatively low awareness of effective solutions in the eCommerce space, were slowing service adoption. Nevertheless, it predicted that several factors would prove instrumental in driving the m...

The convenience and global reach made possible by online channels has led to the development of a broad set of digital eCommerce services. However, the accessibility of the Internet and the ability to commit fraud remotely creates an environment for cyber criminals to prosper. Meanwhile, the potential attack surface for miscreants is enormous -- about 94 billion transactions were made for remote goods purchases in 2016, which is only a fraction of the total eCommerce landscape. That said, advanced security measures are increasingly being implemented to protect against fraud carried out at physical locations. It's for these reasons that fraudsters have developed, and are continually developing, new methods to illegally siphon cash over the Internet. Online Payment Protection Market Development Juniper Research has found that retailers stand to lose $71 billion globally from fraudulent Card-Not-Present (CNP) transactions over the next 5 years. Their latest worldwide market st...