Digital Lifescapes

In an era where AI is considered an asset for superior leadership, why are over a quarter of marketing organizations still hesitant to use Generative AI ( GenAI ) in their workflows? Recent findings from a Gartner survey reveal a nuanced picture of GenAI adoption in marketing. They highlight its potential and the challenges organizations encounter. The Current State of GenAI Adoption The Gartner survey provides a snapshot of GenAI's integration into marketing strategies. Surprisingly, 27 percent of Chief Marketing Officers (CMOs) report limited or no adoption of GenAI in their marketing campaigns. This statistic is particularly striking given the interest surrounding AI in the typical C-suite, suggesting a significant gap between executive desire and marketing implementation. Despite this, the survey also reveals encouraging signs of GenAI's impact: 47 percent of forward-thinking organizations report substantial benefits from adopting GenAI for evaluation and reporting in their...

The landscape of Marketing and IT is undergoing a seismic shift, driven by the relentless evolution of Artificial Intelligence (AI). New AI apps are rapidly seeping into every facet of business, reshaping customer experiences, streamlining operations, and enabling workflow automation. This presents a vast opportunity for CMOs and CIOs, yet also a disruptive force demanding rapid adaptation. To stay ahead of the AI trend, these key decision-makers must become active participants. International Data Corporation (IDC) predicts that by 2027, Generative AI (GenAI) will assume 30 percent of traditional marketing mundane tasks -- such as website optimization, data analysis, customer segmentation, and hyper-personalization. GenAI Applications Market Development According to the IDC survey results, 37.8 percent of CMOs indicated they have already begun implementing GenAI technologies. Also, 51 percent of CMOs say their top business objective in the next 12 months is to improve lead generation ...

My big take-away from the South-by-Southwest (SXSW) Interactive festival this year was a further validation that big media companies -- traditional publishers of print content in particular -- are still searching for a way to halt their collective slide into eventual insolvency. Surely, given their vast resources, the very best big publishers are capable of evolving their business model. At least, that's their hope for the future. But, how does an innovation-challenged organization avoid extinction when unrelenting disruption of the prior status-quo continues to erode their once dominant market position? As I attended the various panels related to this topic, I was reminded of the book " Inside Project Red Stripe " by Andrew Carey -- the story of how six of The Economist's cleverest people tried to create the "next big thing" online and essentially failed, after investing six months in idea exploration. Hope in the Trust Economy Big media companies...