Skip to main content

Automated Self-Service Comes to Telcos

"Telecommunications companies won't be able to afford their expensive call centers much longer, given their shrinking margins. Fortunately, they can cut their customer service bills in half by following the lead of airlines and retailers that have successfully moved many of their transactions to the Web. Many customers are willing � and some even prefer � to deal with the telcos over the Internet, but these companies must dramatically improve their online capabilities to meet such people halfway."

Popular posts from this blog

Data Center Energy Demand Fueled by AI Growth

The global digital business arena's relentless expansion drives an unprecedented surge in IT data center demand. This comes with a significant challenge: rising energy consumption costs.  Based on the latest research, I've observed how this trend is reshaping the cloud computing industry and creating both obstacles and opportunities for leaders across the tech spectrum. Data centers are experiencing an infrastructure transformation, primarily fueled by the explosive growth of Artificial Intelligence (AI) workloads. Data Center Energy Market Development According to a recent IDC worldwide market study, AI data center capacity is projected to grow at a compound annual growth rate (CAGR) of 40.5 percent through 2027. This AI-driven demand is reshaping the data center sector and redefining the economics of IT infrastructure. "There are any number of options to increase data center efficiency, ranging from technological solutions like improved chip efficiency and liquid cooling