Digital Lifescapes

The concept of "AI at the edge" redefines how artificial intelligence is delivered. Rather than relying exclusively on centralized servers in the cloud, edge AI moves inference directly onto local devices where data and information are processed. Worldwide end-user spending on Generative AI (GenAI) smartphones is set to reach $298.2 billion by the close of 2025, according to the latest market study by Gartner. This milestone signals robust growth in digital hardware sales with a shift in how mobile technology is evolving to meet the demands of a more AI-dependent, experience-driven marketplace. Smartphone AI Market Development Smartphones have long stood at the center of the modern connected life. Now, the integration of GenAI marks a new era where devices transition from reactive tools to proactive intelligent companions. Gartner’s study draws a clear line between traditional smartphones and GenAI smartphones — those equipped with dedicated neural engines (NPUs) able to run...

The contact center industry stands at a pivotal moment. What began as simple call routing systems has evolved into sophisticated customer experience platforms that leverage artificial intelligence (AI), rich messaging capabilities, and omnichannel communications. The shift from traditional Contact Center-as-a-Service (CCaaS) to conversational messaging platforms represents more than just technological advancement; it's a fundamental reimagining of how businesses connect with their customers. Today's customers demand personalized interactions across their preferred channels, whether that's voice, SMS or emerging platforms like Rich Communication Services (RCS). They expect immediate responses, contextual understanding, and the ability to switch between channels without losing conversation history. Intelligent CCaaS Market Development The results tell a compelling story of market evolution and opportunity. According to the Juniper Research latest market study, the global CCa...

As new app demand grows, we're witnessing a surge in mobile data traffic.  This trend, driven by the proliferation of bandwidth-intensive services such as video streaming, augmented reality (AR), virtual reality (VR), and next-generation cloud applications, is reshaping the telecommunications industry. According to the latest market study by ABI Research, global mobile data traffic is set to triple by 2030, challenging network operators to keep pace with this escalating demand and evolving user expectations. Mobile Data Market Development The exponential growth in mobile data usage is a function of more devices being connected -- it also reflects fundamental shifts in how mobile subscribers and enterprises use technology. The ubiquity of smartphones, the rise of the Internet of Things (IoT), and the adoption of immersive digital experiences are all contributing to this surge in mobile data. Mobile network operators now find themselves at the center of a data-driven economy, where t...

Soon you will start to experience Artificial Intelligence (AI) benefits everywhere -- in the public cloud, at the edge of mobile networks, and on many personal digital devices. Generative AI (GenAI) workloads have moved beyond the bounds of cloud environments and can now run on-device supported by implementing heterogeneous AI chipsets. Combined with an abstraction layer that can efficiently distribute AI workloads between processing architectures and compressed LLMs with under 15 billion parameters, these advanced chipsets can enable us to run generative AI inferencing locally. On-Device AI Market Development ABI Research estimates worldwide shipments of heterogeneous AI chipsets will reach over 1.8 billion by 2030 as personal computers, smartphones, and other form factors will increasingly ship with on-device AI capabilities. "Cloud deployment will act as a bottleneck for generative AI to scale due to data privacy, latency, and networking cost concerns. Solving these challenges...

The global 5G mobile communications sector continues the remarkable progress across many key markets. As of Q3 2023, the world added 537 million 5G wireless connections, bringing global totals to 1.6 billion, which represents an increase of 71 percent over the past year. This growth trajectory suggests an optimistic outlook for the future of 5G adoption according to 5G Americas, and the latest market data from Omdia research. "The global 5G landscape shows positive momentum as innovation and collaboration continue to be the mainstays for long-term progress," said Chris Pearson, president of 5G Americas . 5G Networks Market Development Looking ahead, Omdia forecasts that the global 5G connection base will likely reach 1.8 billion by the end of 2023 and 7.9 billion by 2028, as 5G-Advanced network improvements are implemented and work towards 6G is completed. While this represents a significant expansion, it is important to note that this growth may not be linear.  Factors such ...

Are you taking baby steps toward Artificial Intelligence (AI) adoption? If so, you're not alone with the enterprise business leaders stuck on the sidelines, while the early adopters gain more momentum. As employees across the globe experiment with Generative AI (GenAI), the most cautious corporate general counsels are issuing guidance that will be valuable to those unsure enterprise leaders. "To craft an effective policy, general counsel must consider risk tolerance, use cases and restrictions, decision rights, and disclosure obligations," said Laura Cohn, senior principal researcher at Gartner . Enterprise Generative AI Market Development Having GenAI guardrails and policies in place will better prepare most slow-moving enterprises for possible future legal requirements. Meanwhile, the market leaders are racing ahead of their peer group. Based on practices in AI policies instituted by companies and city governments, the cautious general counsel should direct organizatio...

The total number of roaming connections is anticipated to grow 350 percent over the next five years, with the growing presence of 5G and IoT roaming devices being major driving factors. According to the latest worldwide market study by Juniper Research , growth in global roaming clearing revenues will reach $2.5 billion in 2024. This 30 percent increase will be driven by the rise in 5G roaming connections as mobile service providers continue 5G network expansion. 5G Roaming Market Development For network operators and clearing houses to capitalize on this opportunity, Juniper says they must focus on implementing new technologies and new growth strategies. A major trend is the growth in Internet of Things (IoT) roaming devices, anticipated to reach 595 million globally by 2028. While this brings opportunities, mobile operators see limited revenue per Low Power Wide Area (LPWA) connection. Clearing houses can help by providing highly scalable cloud-based services to handle increasing dat...

Today's supply chain leaders seek to access the most cost-effective road transportation. Deploying configurable and scalable fleet management solutions is enabling the efficient operation of commercial truck and van fleets of all sizes. Digital hardware and software advancements continue to create new use cases and capabilities of telematics to enhance the commercial fleet performance, improve efficiency, and save operating costs. According to the latest worldwide market study by ABI Research, commercial telematics revenues will reach $41.67 billion globally by 2027. Commercial Telematics Market Development The revenue includes hardware telematics units such as Telematics Control Units (TCUs) and subscription fees charged by telematics services vendors for Software-as-a-Service (SaaS) apps. These technology-based solutions could include a broad range of functionalities -- such as vehicle diagnostics, broader data sharing, and real-time data-enabled analytics. This upside growth po...

Across the globe, many forward-thinking CEOs and CFOs continue to fund business technology investments that enable meaningful and substantive digital transformations, ahead of their industry peer group. That's why CIOs and other IT leaders must now accelerate the quest for value creation and drive digital growth from those ongoing investments, according to the latest market study by Gartner. "The pressure on CIOs to deliver digital dividends is higher than ever," said Daniel Sanchez-Reina, VP Analyst at Gartner . "CEOs and boards anticipated that investments in digital assets, channels, and digital business capabilities would accelerate growth beyond what was previously possible." Digital Business Market Development   CIOs expect IT budgets to increase 5.1 percent on average in 2023 -- that's lower than the projected 6.5 percent global economy inflation rate. A Gartner survey analysis revealed several ways in which CIOs can deliver "digital dividends...

Secure online access plays a key role in the exchange of data and information. That resource is more valuable to executives due to the insight it can provide in improving operational efficiencies. Protection of this resource must meet IT security requirements for approved user authentication. Identity and Access Management (IAM) is the security discipline that enables the right individuals to access the right resources at the right times for the right reasons. These resources could be tools required to complete a job, access an enterprise database, or IT services and software apps hosted in the cloud. Enterprise IT's essential role in the management of user authentication requires ensuring each person is who they claim to be while also enabling ease of access for those users. An effective access management solution will fulfill the security policies outlined by the Chief Information Security Officer (CISO).  Identity and Access Management Market Development According to the latest ...

Mobile channels are increasingly important for enterprises to connect with employees, business partners, and customers, with telecom service providers emerging that offer a comprehensive platform that enables the management of this essential tool. Plus, they're now frequently cloud-based solutions. These solutions are collectively known as Communications Platform-as-a-Service (CPaaS) offerings. There are a number of services that can be considered part of CPaaS platforms, including messaging technologies such as SMS, Rich Communication Services (RCS), and Over-the-Top (OTT) messaging applications. Also offered are push notifications, digital voice services, and email. CPaaS Market Development According to the latest market study by Juniper Research, CPaaS revenue generated within the North American marketplace will reach $15 billion by 2026 -- that's rising from $3.7 billion in 2021. The study found that significant demand for mobile channels -- such as SMS and mobile voice -- ...

Across the globe, more leaders seek actionable insight from the customer data they've stored in huge data lakes. Worldwide spending on big data and business analytics (BDA) solutions is forecast to reach $215.7 billion in 2021 -- that's an increase of 10.1 percent over 2020, according to the latest worldwide market study by International Data Corporation (IDC). Moreover, BDA technology investment will likely gain momentum over the next five years as the global economy recovers from the COVID-19 pandemic. The compound annual growth rate (CAGR) for global BDA spending over the 2021-2025 forecast period will be 12.8 percent. Big Data Analytics Market Development "As executives seek solutions to enable better, faster decisions, we're seeing relatively healthy BDA spending across all industries. Leveraging data for insights into everything from internal business operations to the customer journey is top of mind and of strategic importance," said Jessica Goepfert, vice ...

Both telecom service providers and large enterprises from different vertical industries are driving significant growth of private mobile network deployments within Australia, China, Japan, New Zealand, South Korea, and Singapore, according to the latest market study by ABI Research. Together they will create a $7 billion market opportunity by 2025 within the Asia-Pacific region -- accounting for more than 65 percent of global private network revenues. By 2030, developed markets in North America and Europe will account for more than $16 billion -- representing 25 percent of global private network revenues. "These findings show the great regional variability that we see for private network deployments," said Leo Gergs, research analyst at ABI Research . Private Mobile Networks Market Development Two primary factors are creating the drive for private networks. One, a rising number of national spectrum liberalization initiatives are allowing enterprises access to licensed mobile ...

Access to centralized cloud servers had led telecom network operators and their enterprise customers to assume that hyperscale public cloud service offerings would potentially enhance the storing and processing of all data being generated. However, performance issues arising from network latency translate into public cloud services being unsuitable for some data-intensive computing activities, such as analyzing complex data workloads and delivering real-time insights. Cloud edge computing, a form of distributed computing, where the device that collected the data, or an on-premises gateway, or an off-premises edge node close by, solves many problems associated with wide-area network latency. Cloud Edge Computing Market Development According to the latest worldwide market study by Juniper Research , the telecom network operator spend on Multi-access Edge Computing (MEC) will grow from $2.7 billion in 2020 to reach $8.3 billion in 2025.  Multi-access edge computing (formerly mobile ed...

How agile organizations enable online communication and collaboration for their distributed workforce is top of mind for most senior executives today. More savvy CEOs, across all industries, have rapidly increased investments in IT systems and services that empower employees to work from anywhere. The global unified communications & collaboration (UC&C) market grew 26.7 percent year-over-year and 6.6 percent quarter-over-quarter to $12.2 billion in the third quarter of 2020 (3Q20), according to the latest worldwide market study by International Data Corporation (IDC). As enterprise leaders moved their teams from the crisis phase to the recovery phase, in response to the global COVID-19 pandemic, worldwide growth of UC&C applications was driven by organizations across all business types and sizes. Unified Communications Market Development The IDC study uncovered a special interest in cloud-based solutions for voice, video, messaging, and collaboration for driving initiatives...

A multitude of new devices have been connected to the Internet already this year, and many more will connect in the coming weeks and months. That said, the Internet of Things (IoT) gateway has become an important link in the IoT security and device authentication value chain. They've emerged as a crucial conduit for intelligent network operations across the entire IoT ecosystem, and will very likely increase the demand for more edge computing infrastructure investment. Now the new wave of next-generation smart IoT gateways has arrived at an opportune time, enabling a breadth of novel security, intelligence, and authentication operations at the edge, causing IoT vendors to revisit their deployment and IT management strategies. IoT Gateway Market Development According to the latest worldwide market study by ABI Research, there will be 21.4 million next-gen smart IoT gateways shipped in 2025. "Smart IoT gateways are currently caught amid a greater transformative evolution, furthe...

Enterprise IT security leaders need to protect endpoint devices from cyber attacks. Moreover, they want to offer effective and secure remote access for employees who are now working from home. Besides, this demand will continue to grow as more organizations embrace flexible working models.  According to the latest worldwide market study by Gartner, two trends will have a transformational impact on global businesses within the next 10 years. Bring Your Own PC (BYOPC) security will reach mainstream adoption in the next two to five years, while it will take five to 10 years for mainstream adoption of Secure Access Service Edge (SASE). "Prior to the COVID-19 pandemic, there was little interest in BYOPC," said Rob Smith, senior research director at Gartner . "At the start of the pandemic, organizations simply had no other alternative." Endpoint Security App Market Development The urgent need to enable employees to work from home and a lack of available hardware b...

More computing power is moving to the edge of mobile networks and it's going to be amazing. 5G Edge Computing will provide a foundation for the development of enterprise use cases and industry vertical applications. To capture the value at stake, Communications Service Providers (CSPs) will use new data. CSPs are seeking sustainable growth as a source of competitive advantage in the Global Networked Economy. That demands an IT and network infrastructure that's conducive to data collection, storage, processing, and analysis. A key element of this data infrastructure is a data management facility available on a 24/7 basis. That's an essential first step to fully capture the value of data, according to the latest worldwide market study by ABI Research. 5G Edge Computing Market Development The quest to pursue new revenue streams and the need to streamline telco operations are the driving forces behind a 5G data infrastructure layer. Many CSPs are already on a journey to...

Many organizations that have already considered applications for the Internet of Things (IoT) will eventually explore the related device security issues. So, what's the evolution of the IoT hardware security value chain, and which emerging technologies are gaining momentum? By 2026, IoT connections will exceed 23 billion across all major IoT markets. Almost all those connections will be faced with incessant and constantly evolving cyber threats, forcing implementers and IoT vendors to embrace new digital security options to protect managed fleets and connected assets. IoT Security Market Development Secure device authentication currently stands among the top-tier investment priorities for key IoT markets. According to the latest worldwide market study by ABI Research, hardware-focused IoT authentication services will reach $8.4 billion in revenues by 2026. "There are several key technologies revolving around authentication security that currently transform the IoT de...

The public cloud market has shown renewed enterprise IT investment. Meanwhile, converged systems' growth continues. Worldwide converged systems market revenue increased 4.5 percent year-over-year to $3.9 billion during the first quarter of 2020 (1Q20), according to the latest market study by International Data Corporation (IDC). "The overall converged systems market showed resilience during a difficult macro environment in the first quarter of 2020," said Sebastian Lagana, research manager at IDC . While the hyper-converged system market expanded, the 'Certified Reference Systems & Integrated Infrastructure' segment posted its best quarter of growth since the second quarter of 2019 (2Q19) on the strength of sales for demanding workloads in industries such as healthcare and telecommunications. Converged Systems Market Development Regarding market segmentation, the IDC converged systems view includes three vendor segments: certified reference systems ...