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AI at Work: The Real Adoption Problem

Employee sentiment toward workplace AI is shifting fast. Gartner's HR survey makes one thing clear: enthusiasm is no longer the constraint.  The real bottleneck is leadership’s ability to translate that energy into disciplined governance, thoughtful deployment, and measurable business outcome value. Executives have blamed employee resistance for underwhelming AI outcomes in HR and broader business workflows. The latest market research tells a different story. Sixty‑five percent of employees now say they are excited to use AI at work. That is not a grudging tolerance of automation; it is a clear signal that the workforce is ready to experiment, learn, adapt, and integrate AI into daily work. Enterprise Applied-AI Market Development Yet, according to the research, 37 percent of employees do not use Generative AI tools even when they have access, simply because their coworkers are not using them. This 'peer inertia' effect highlights a social adoption challenge rather than a ...

How AI Impacts Enterprise IT Functions

Are you prepared for a future where no enterprise IT activity will occur without the direct involvement of artificial intelligence (AI) agents? AI will transform the core of business technology. Many IT jobs will be impacted. According to Gartner’s latest worldwide market study, this seismic shift will redefine how tasks are accomplished and radically alter workforce dynamics, skill requirements, and business competitiveness. The Rise of Ubiquitous AI in IT Gartner’s 2025 survey of over 700 CIOs highlights a pivotal forecast: by 2030, AI technologies will underpin every IT function. Currently, about 81 percent of IT work is performed without any AI assistance, but this era is rapidly coming to a close. The transition will see a dramatic reengineering of workflows and job roles as organizations embrace AI-powered solutions. Gartner predicts that by the end of the decade, zero percent of IT work will be done without AI, as human and machine collaboration becomes the default operating mod...

Industrial WLANs Drive Efficiency and Agility

The market for industrial facilities networking is undergoing a significant transformation. Operational Technology (OT) networks, traditionally reliant on wired connections, increasingly embrace wireless solutions. This shift is driven by several factors, including the need for greater flexibility, improved efficiency, and the emergence of new applications fueled by the Internet of Things (IoT).  At the forefront of this transformation lies a utilization of the 6 GHz band in industrial Wireless Local Area Networks (WLANs), a communication innovation. Industrial WLAN Market Development According to the latest worldwide study by ABI Research, they forecast a surge in industrial WLAN access points supporting the 6 GHz spectrum, with shipments rising from 2 percent in 2023 to 71 percent by 2030. The growth of industrial WLANs can be attributed in large part to the limitations of traditional wired networks. Dense deployments of sensors, robots, and other connected devices create a const...

Our Future Reality is Augmented or Virtual

As an independent management consultant, I've had a front-row seat observing how emerging technologies are transforming industries across the globe. One trend that can no longer be ignored is the rise of Augmented Reality (AR) and Virtual Reality (VR). According to the latest ABI Research forecast, the global AR and VR markets are poised for explosive growth over the next six years, projected to increase 60 percent and 44 percent respectively from 2024 to 2030. AR and VR Apps Market Development The implications of this forecast are significant. We are on the cusp of a new era where immersive digital experiences will revolutionize how we work, learn, receive healthcare, manufacture products, and entertain ourselves online.  A potent fusion of AR/VR hardware and software innovations -- combined with Artificial Intelligence (AI) capabilities -- is supercharging these emerging technology applications. "Together with continual improvements in hardware, allowing for more user-friend...

Transformation Power of GenAI in ITOps

Business technology investment continues to fuel new digital business growth. For example, the transformative role of Generative Artificial Intelligence (GenAI) within IT operations (ITOps) across the Asia-Pacific region. Almost half (43 percent) of organizations surveyed are currently exploring potential GenAI use cases, with 55 percent of financial organizations and telecom firms investing in GenAI technology in 2023, according to the latest market study by IDC. With the digital-first mindset gaining momentum, leaders are seeking innovative solutions to enhance operations. GenAI stands out as a pivotal technology, offering the means to mitigate risks, boost efficiency, and improve overall productivity. Generative AI Market Development Generative AI is gaining popularity in Information Technology (IT) operations and IT service management, particularly in cost-sensitive Asia-Pacific environments. This technology offers automation of ITOps tasks, reducing operational costs and optimizi...

Generative AI and LLM Apps Impact IT Budgets

As senior executives review the performance of their Digital Transformation goals and objectives for 2023,  they're revising their digital business model strategic plans. Business technology investments are being re-balanced in some cases, due to recent market developments. For example, 79 percent of corporate strategists said technologies such as data analytics, artificial intelligence (AI), and automation will now be critical to their success over the next two years, according to the latest worldwide market study by Gartner. Strategists said that, on average, 50 percent of strategic planning and execution activities could be partially or fully automated -- currently only 15 percent are. Strategy Automation Market Development The Gartner survey was conducted from October 2022 through April 2023 among 200 corporate strategy leaders in North America, Western Europe, Asia-Pacific, and Australia - New Zealand, across different industries, revenue and company sizes. "Leveraging an...

How Enterprise SaaS Apps and APIs Drive Growth

Worldwide revenue for enterprise software applications will grow from $279.6 billion in 2022 to reach $385.2 billion in 2026 with a five-year CAGR of 8 percent, according to the latest global market study by International Data Corporation (IDC). Nearly all the upside growth will come from investments in public cloud software applications, which are expected to represent nearly two-thirds of all enterprise applications revenue in 2026. While the process of migrating from legacy on-premises apps to cloud services can take years, senior executives will drive a transition to the public cloud as an essential part of their digital transformation. Application Software Market Development Companies that don't pursue this approach may sustain losses due to their competitors adopting cloud services, and their use of application programming interfaces (APIs) to gain momentum. "It's no longer enough for businesses to sit back and rely on their technological debt of software and hardwar...

AI Applications Professional Services Upside

Business technology innovation offers solutions to many of today's challenges. It's a catalyst for fast-tracking digital transformation, enabling cost savings during a period of high inflation, and enabling workflow automation during IT talent shortages. Worldwide revenues for the artificial intelligence (AI) market -- including software, hardware, and services -- totaled $383.3 billion in 2021, that's an increase of 20.7 percent over the prior year, according to the latest market study by International Data Corporation (IDC). IDC now forecasts that the AI market value will reach nearly $450 billion in 2022, and maintain a year-over-year growth rate in the high teens throughout their five-year forecast period. Artificial Intelligence Market Development "Across all industries and functions, end-user organizations are discovering the benefits of AI technologies, as increasingly powerful AI solutions are enabling better decision-making and higher productivity," said ...

SaaS AI Transforms Decision Making in EMEA

In uncertain times, such as the post-pandemic economy, smart business leaders will consistently invest the time and effort to gain a competitive edge. Moreover, these savvy leaders have a keen sense of the need for ongoing digital transformation. The worldwide artificial intelligence (AI) market -- including software, hardware, and services -- will post a compound annual growth rate (CAGR) of 18.6 percent in the 2022-2026 forecast period to reach $900 billion in 2026, according to the latest market study by International Data Corporation (IDC). "The COVID-19 pandemic quickly revealed that our current systems are not as resilient as we thought they were," says Martin Nuska, AI analyst at IDC . Artificial Intelligence Market Development The quest for substantive digital transformation became an urgent necessity, due to disrupted supply chains, and a critical need for fast and accurate insight to support key decision-making processes. This is expected to lead to huge opportuniti...

The 2022 Business Case for IT Investments

The global cloud computing market is driven by the belief that provisioning IT infrastructure is without differentiation. Cost reduction is often the key motivation. Moreover, in order to shift their human resources toward the enablement of digital business outcomes, IT leaders are reskilling their legacy IT staff. The total worldwide public cloud services market grew 29 percent year-over-year in 2021 with revenues totaling $408.6 billion, according to the latest market study by International Data Corporation (IDC). Market consolidation continued in 2021 with the revenue of the top five public cloud service providers capturing nearly 40 percent of the worldwide total and growing 36.6 percent year-over-year. Public Cloud Computing Market Development With offerings in all four deployment categories, Microsoft captured the top position in the overall public cloud services market with 14.4 percent share in 2021, followed closely by Amazon Web Services with 13.7 percent share. "Organiz...

Savvy Supply Chain Leaders Adopt Flexible Working

Supply chain issues are top-of-mind within many C-suites and for good reason. We now know that a 'status quo' mindset was fraught with inherent supply chain risks which were exposed by recent events that disrupted the Global Networked Economy. Sixty-one percent of supply chain leaders believe that the acceleration of remote work due to the global COVID-19 pandemic will create a permanent hybrid work model, even at the frontline, according to the latest market study by Gartner. The annual Gartner 'Future of Supply Chain' survey of 983 supply chain leaders identified the changes to the prior status quo that will likely shape global supply chains in the months and years to come. Supply Chain Transformation Market Development "In an environment of talent and labor shortage, supply chain leaders anticipate employee expectations to become more demanding and feel that they must prepare to meet those expectations – or lose to competitors that do," said Suzie Petrusic,...