Think self-scanning is the summit of supermarket gizmos? Think again. -- "From self-scan checkouts at grocery stores to electronic information kiosks at retail chains, businesses are making technology an ever more central part of the overall shopping experience. IBM, which is investing heavily in shopping computerization, reports that shoppers from different countries across the board are increasingly open to using new in-store technologies. The company says that super-shoppers have become empowered by their ability to access data online, and this ability translates into an extremely knowledgeable consumer base, with specific customer-service needs."
TMT Market Research and Analysis