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Findings from the 2004 Digital Cities Survey

New Report Outlines Major Findings -- "Service-oriented, business-driven and cost-effective emerged as the key characteristics of city governments that participated in the 2004 Digital Cities Survey, according to a new report issued by the Center for Digital Government and National League of Cities (NLC). The report documents the results, major findings, and trends from last year�s survey, which evaluated city governments� use of information technology to better serve their citizens and streamline operations. The survey evaluation was based on 24 scored questions and 56 data points in all. Results of the survey provide new evidence that advancements have been made in the campaign for digital government, said Paul W. Taylor, Ph.D., chief strategy officer at the Center."

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