"Broadband is booming, DSL prices are dropping and cable modem speeds are increasing without additional charge. But to Michael Copps, one of two Democrats on the five-member Federal Communications Commission, that's not enough. As a policy-maker, Copps is outraged that the United States isn't near the top of countries with broadband penetration. While admitting the difficulty in comparing the United States with Japan, Korea or Norway, Copps also voices the growing restlessness of government officials who fret about the private sector's ability to ensure that all Americans get access to broadband."
The typical customer engagement model is undergoing a dramatic transformation, driven by the convergence of Conversational AI, Generative AI (GenAI), and an emerging technology called Agentic AI. As business leaders seek to automate and enhance their customer interactions, these technologies are creating new possibilities for more natural, contextual, and efficient communication at scale. The numbers tell a compelling story. According to Juniper Research's latest analysis, the conversational AI market is poised for substantial growth. Revenue is projected to surge from $14.6 billion in 2025 to over $23 billion by 2027. Artificial Intelligence Market Development The vendors in this industry are expected to generate a remarkable $57 billion globally over the next three years. This growth reflects the increasing enterprise adoption of AI-powered communication solutions across various sectors. What's particularly interesting is the regional distribution of this market. The Far Ea...