In-Stat research reveals that cell phone users have mixed feelings about predicted new handset features -- "According to a proprietary survey of cell phone users by the high tech research firm, Wi-Fi- and Skype-enabled handsets, voice activation for text input, and mapping and traffic routing features resonate well. However, few respondents expressed interest in wireless phones that could be used as a wallet for purchases, or for watching TV programs. 42% of the respondents were very or extremely interested in voice activation for their wireless phones. More than 4 in 10 were very or extremely interested in buying a wireless phone with built-in Wi-Fi for voice and data. Just 12% had an interest in buying a wireless phone capable of receiving TV broadcasts. The report, Future Cell Phones: The Big Trends, 2005-2010, forecasts when new trends in mobile phone features and services are likely to take off."
The subscription business model has been one of the big success stories of the Internet era. From Netflix to Microsoft 365, more and more companies are moving towards recurring revenue streams by having customers pay for access rather than product ownership. The subscription economy cuts across many industries -- such as streaming services, software, media, consumer products, and even transportation with the rise of mobility-as-a-service. A new market study by Juniper Research highlights the central challenge facing subscription businesses -- reducing customer churn to build a loyal subscriber installed base. Subscription Model Market Development The Juniper market study provides an in-depth analysis of the subscription business model market landscape and associated customer retention strategies. A key finding is that impending government regulations will make it easier for customers to cancel subscriptions, likely leading to increased voluntary churn rates. The study report cites the