An open network architecture for IPTV has its integration challenges, but prevents vendor lock-in, said Bill DeMuth, CTO of Surewest Communications, in a keynote address at the IPTV 20005 conference -- Surewest has been delivering Triple Play services since July 2002, and IP video since January 2004. The company�s fiber network passes about 70,000 homes and has over 16,000 FTTP subscribers. The active fiber network delivers 100 Mbps Ethernet to each home. Surewest also operates a copper network and has just started to deploy ADSL2+. The IPTV service provides the choice of 260 channels of content, over 75 premium channels, 25 international channels, Pay-per-View and VoD services. �At this point, the market drivers for deploying IPTV are clear,� said DeMuth. These include the desire to retain current customers and reduce churn, acquire new customers, create new revenue streams, and increase the take-rate for all services. Customer demand really exists. For telcos, there is a window of opportunity that is open right now. Surewest competes against SBC and Comcast. DeMuth highlighted several ongoing challenges for IPTV rollouts. For the copper plant, ADSL bandwidth limitations affects the number of set-top boxes deployed per home, and HDTV also presents bandwidth challenges.
The subscription business model has been one of the big success stories of the Internet era. From Netflix to Microsoft 365, more and more companies are moving towards recurring revenue streams by having customers pay for access rather than product ownership. The subscription economy cuts across many industries -- such as streaming services, software, media, consumer products, and even transportation with the rise of mobility-as-a-service. A new market study by Juniper Research highlights the central challenge facing subscription businesses -- reducing customer churn to build a loyal subscriber installed base. Subscription Model Market Development The Juniper market study provides an in-depth analysis of the subscription business model market landscape and associated customer retention strategies. A key finding is that impending government regulations will make it easier for customers to cancel subscriptions, likely leading to increased voluntary churn rates. The study report cites the