Tier One US Providers' Immature Offers Hope To Morph In 2005 -- According to Forrester Research "The current generation of softswitch-based hosted VoIP services is aptly, but not perfectly, suited to meet the needs of small and medium-size businesses (SMBs). Currently, they are ill-equipped to meet many fundamental enterprise requirements. For example, none is geographically ubiquitous. However, this service is not stillborn. Distinctions between the three major providers are emerging, such as the ability to support soft clients/softphones, integration with wireless services, and the availability of unified messaging. Each tier one hosted VoIP service provider plans major service enhancements this year. When combined with the prospect that more tier one providers plan to enter the market this year, 2006 could be a turning point in business use of managed voice services � but only if providers make services truly enterprise-class."
Two years after ChatGPT captured the world's imagination, there's a dichotomy in the enterprise artificial intelligence (AI) market. On one side, technology vendors are making unprecedented investments in AI infrastructure and new feature capabilities. On the other, there's measured adoption from customers who carefully weigh the AI costs and proven use case benefits. Artificial Intelligence Market Development The scale of new investment is significant. Cloud vendors alone were expected to invest over $150 billion in capital expenditures in 2024, with AI infrastructure being the primary driver. This massive bet on AI's future is reflected in the rapid growth of AI server revenue. Looking at just two major players - Dell Technologies and HPE - their combined AI server revenue surged from $1.2 billion in Q4 2023 to $4.4 billion in Q3 2024, highlighting the dramatic expansion. Yet despite these investments, the revenue returns remain relatively modest. The latest TBR resea...