Tier One US Providers' Immature Offers Hope To Morph In 2005 -- According to Forrester Research "The current generation of softswitch-based hosted VoIP services is aptly, but not perfectly, suited to meet the needs of small and medium-size businesses (SMBs). Currently, they are ill-equipped to meet many fundamental enterprise requirements. For example, none is geographically ubiquitous. However, this service is not stillborn. Distinctions between the three major providers are emerging, such as the ability to support soft clients/softphones, integration with wireless services, and the availability of unified messaging. Each tier one hosted VoIP service provider plans major service enhancements this year. When combined with the prospect that more tier one providers plan to enter the market this year, 2006 could be a turning point in business use of managed voice services � but only if providers make services truly enterprise-class."
Across the globe, CEOs and their leadership teams continue to seek information and guidance about planned Digital Transformation initiatives and the most effective enterprise organization change management practices. Worldwide IT and Business Services revenue will grow from $1.13 trillion in 2022 to $1.2 trillion in 2023 -- that's a 5.7 percent year-over-year growth, according to the latest market study by International Data Corporation (IDC). The mid-term to long-term outlook for the market has also increased -- the five-year CAGR is forecast at 5.2 percent, compared to the previous 4.9 percent. Digital Sevices & Consulting Market Development IDC has raised the growth projection despite a weak economic outlook, because of vendor performances across 2022, growth indicators from adjacent markets, increased government funding, and inflation impacts. The actual 2022 market growth was 6.7 percent (in constant currency), which was 87 basis points higher than forecast last year, alth