In the last year, interest in phones that combine cellular and VoIP using WLAN technology has grown at a fevered pitch, according to consumer surveys by In-Stat -- A large percentage, 84.6%, of respondents in a new survey were at least somewhat interested in the prospect of using a VoWLAN/Cellular phone, and exactly half of these respondents were very interested or extremely interested in the prospects of such a phone. The survey uncovered the following key points: Better in-building coverage and the prospect of being able to make unlimited local calls while at home had the biggest importance. PBX-type features and the need to only carry one phone at work, home, or elsewhere received very positive responses, but nowhere as high as free local calling at home or better in-building coverage. The survey gives some credence to the ability of cellular carriers to potentially further displace wire-line carriers.
The typical customer engagement model is undergoing a dramatic transformation, driven by the convergence of Conversational AI, Generative AI (GenAI), and an emerging technology called Agentic AI. As business leaders seek to automate and enhance their customer interactions, these technologies are creating new possibilities for more natural, contextual, and efficient communication at scale. The numbers tell a compelling story. According to Juniper Research's latest analysis, the conversational AI market is poised for substantial growth. Revenue is projected to surge from $14.6 billion in 2025 to over $23 billion by 2027. Artificial Intelligence Market Development The vendors in this industry are expected to generate a remarkable $57 billion globally over the next three years. This growth reflects the increasing enterprise adoption of AI-powered communication solutions across various sectors. What's particularly interesting is the regional distribution of this market. The Far Ea...