Nielsen to Integrate "Top Swaps" P2P Download Data from BigChampagne -- Media ratings provider Nielsen Entertainment on Wednesday announced a partnership with Big Champagne, to integrate the company's peer-to-peer file-sharing network monitoring data into Nielsen radio airplay ratings. The addition will place data on top swaps alongside Nielsen's radio airplay data on the company's BDSRadio.com -- to provide record labels, artists and radio stations with a new source of information on music trends. "The linkage of Nielsen Entertainment's Actionable Entertainment Intelligence in music with Big Champagne's P2P charts is the beginning of a broader new landscape we plan to map, detailing the interrelationship between technology and consumption," said Nielsen Entertainment president and CEO Andrew Wing. Beverly Hills, California-based BigChampagne's data is culled from monitoring P2P networks like Kazaa, and is also syndicated by Entertainment Weekly and E! Entertainment Television.
The typical customer engagement model is undergoing a dramatic transformation, driven by the convergence of Conversational AI, Generative AI (GenAI), and an emerging technology called Agentic AI. As business leaders seek to automate and enhance their customer interactions, these technologies are creating new possibilities for more natural, contextual, and efficient communication at scale. The numbers tell a compelling story. According to Juniper Research's latest analysis, the conversational AI market is poised for substantial growth. Revenue is projected to surge from $14.6 billion in 2025 to over $23 billion by 2027. Artificial Intelligence Market Development The vendors in this industry are expected to generate a remarkable $57 billion globally over the next three years. This growth reflects the increasing enterprise adoption of AI-powered communication solutions across various sectors. What's particularly interesting is the regional distribution of this market. The Far Ea...