Sky, the UK satellite broadcaster, is to launch a new interactive TV portal based on standard web technologies that will potentially allow anyone to have a presence on interactive television -- "BSkyB says the new interactive television portal will enable existing web publishers to reach a potential audience of around 20 million users through their television sets. The new initiative will complement the entertainment, gaming and communications services available on the existing Sky Active portal. With around 10 million viewers accessing existing interactive services on Sky each month, the aim is to broaden the range of services available on the platform and to stimulate further innovation in the interactive TV arena. The portal will launch later this year with the aim of attracting a range of online providers, including established commercial services, not-for-profit organisations and even individuals. Services will be accessed using conventional web addresses or via listings on the portal. Users will be able to save their favourite links and access a history of previously visited services."
The typical customer engagement model is undergoing a dramatic transformation, driven by the convergence of Conversational AI, Generative AI (GenAI), and an emerging technology called Agentic AI. As business leaders seek to automate and enhance their customer interactions, these technologies are creating new possibilities for more natural, contextual, and efficient communication at scale. The numbers tell a compelling story. According to Juniper Research's latest analysis, the conversational AI market is poised for substantial growth. Revenue is projected to surge from $14.6 billion in 2025 to over $23 billion by 2027. Artificial Intelligence Market Development The vendors in this industry are expected to generate a remarkable $57 billion globally over the next three years. This growth reflects the increasing enterprise adoption of AI-powered communication solutions across various sectors. What's particularly interesting is the regional distribution of this market. The Far Ea...