Fixed-mobile convergence (FMC) revenues will reach $80 billion in 2009, or 6 percent of total communications spend worldwide, according to a new Pyramid Research report. The report credits converged service revenue growth to value-added services and the migration of digital content from broadcasting networks to new converged networks. Pyramid expects converged services adoption to accelerate only after 2007, as more consumers are migrated to convergent platforms. "Key drivers of FMC include fixed-mobile substitution, industry consolidation, and strong uptake of VoIP services" said Pyramid Research analyst Svetlana Issaeva. End-users in the traditional fixed and Internet access segments will continue to spend less, as competition puts downward pressure on prices and subscribers trickle away to mobile networks. Fixed providers are most keenly aware of these trends as fixed-mobile substitution slowly gains ground. For them, a prompt launch of FMC networks promises to cut CAPEX and OPEX, and offers an arsenal of new value-added services that will improve loyalty and increase revenues.
The subscription business model has been one of the big success stories of the Internet era. From Netflix to Microsoft 365, more and more companies are moving towards recurring revenue streams by having customers pay for access rather than product ownership. The subscription economy cuts across many industries -- such as streaming services, software, media, consumer products, and even transportation with the rise of mobility-as-a-service. A new market study by Juniper Research highlights the central challenge facing subscription businesses -- reducing customer churn to build a loyal subscriber installed base. Subscription Model Market Development The Juniper market study provides an in-depth analysis of the subscription business model market landscape and associated customer retention strategies. A key finding is that impending government regulations will make it easier for customers to cancel subscriptions, likely leading to increased voluntary churn rates. The study report cites the