Point Topic's first-quarter analysis of the worldwide DSL market shows the number of lines increased by 10.5 percent to 107.3 million in Q1 2005. Over 37 million DSL lines were added since March 2004 last year, taking growth to 54 percent for the 12 months ending 31 March 2005. There were just over 10.1m lines added in the first quarter of 2005 alone - second only to the 10.4m added in the fourth quarter of 2004. These results show DSL is continuing to enjoy good momentum in 2005. The analysis also shows changes in traditional patterns, with growth in high penetration countries such as South Korea, Hong Kong and Taiwan slowing, whilst emerging markets such as Turkey, Thailand and Poland are showing growth of 24 percent or more. Incumbent operators are beginning to lose market share to unbundlers in countries where unbundling is well established. For example, the number of wholesale lines provided by France Telecom fell by 19,000, and that by KPN (Netherlands) fell by 22,000 as competitors switch to unbundled lines. The UK was the fastest growing major DSL country, adding over 20 percent to reach almost 5m DSL lines in the quarter - faster than world leader China which grew by 15 percent and looks set to pass 20m lines.
The typical customer engagement model is undergoing a dramatic transformation, driven by the convergence of Conversational AI, Generative AI (GenAI), and an emerging technology called Agentic AI. As business leaders seek to automate and enhance their customer interactions, these technologies are creating new possibilities for more natural, contextual, and efficient communication at scale. The numbers tell a compelling story. According to Juniper Research's latest analysis, the conversational AI market is poised for substantial growth. Revenue is projected to surge from $14.6 billion in 2025 to over $23 billion by 2027. Artificial Intelligence Market Development The vendors in this industry are expected to generate a remarkable $57 billion globally over the next three years. This growth reflects the increasing enterprise adoption of AI-powered communication solutions across various sectors. What's particularly interesting is the regional distribution of this market. The Far Ea...