The global entertainment and media industry is projected to grow at a 7.3 percent compound annual growth rate, from $1.3 trillion last year to $1.8 trillion in 2009, spurred by improved economic conditions, an advertising upswing, and increased focus on online distribution of music, films, books and video games, according to PricewaterhouseCoopers. Fueled by broadband adoption, the Internet sector for entertainment and media is expected to grow at a 17 percent CAGR, reaching $289 billion in 2009, while online advertising will grow at a 16 percent CAGR to $32 billion the same year. New spending streams on broadband and wireless distribution platforms will grow revenues for those sectors from $11.4 billion in 2004 to nearly $73 billion by 2009. "The entertainment and media industry continues to display an extraordinary ability to reinvent itself and create new revenue streams through innovative offerings that barely existed as recently as 2000," said PwC's Wayne Jackson. "Online and wireless video games, online film rental subscriptions, licensed digital distribution of music, and the rapid adoption of ring tones and mobile music downloads are becoming critical components of the industry and driving significant revenues across all regions."
The subscription business model has been one of the big success stories of the Internet era. From Netflix to Microsoft 365, more and more companies are moving towards recurring revenue streams by having customers pay for access rather than product ownership. The subscription economy cuts across many industries -- such as streaming services, software, media, consumer products, and even transportation with the rise of mobility-as-a-service. A new market study by Juniper Research highlights the central challenge facing subscription businesses -- reducing customer churn to build a loyal subscriber installed base. Subscription Model Market Development The Juniper market study provides an in-depth analysis of the subscription business model market landscape and associated customer retention strategies. A key finding is that impending government regulations will make it easier for customers to cancel subscriptions, likely leading to increased voluntary churn rates. The study report cites the