In a sign that legal digital music services are finally gaining ground on file-sharing, Apple's iTunes Music Store tied with peer-to-peer service LimeWire as the second most-popular digital music service in March 2005, according to a report from New York-based market research firm NPD Group. The top service in March was file-sharing service WinMX, which was accessed by 2.1 million households; both iTunes and LimeWire were used by 1.7 million households. Also in the top 10 were file-sharing networks Kazaa and iMesh, and legal services Napster and Rhapsody. NPD said a total of 4 percent of Internet-enabled U.S. households used a paid music download store during March. "One of the music industry's questions has been when will paid download stores compete head-to-head with free P2P download services," said NPD Group's Russ Crupnick. "That question has now been answered. iTunes is more popular than nearly any P2P service, and two other paid digital music offerings have also gained a level of critical mass."
The subscription business model has been one of the big success stories of the Internet era. From Netflix to Microsoft 365, more and more companies are moving towards recurring revenue streams by having customers pay for access rather than product ownership. The subscription economy cuts across many industries -- such as streaming services, software, media, consumer products, and even transportation with the rise of mobility-as-a-service. A new market study by Juniper Research highlights the central challenge facing subscription businesses -- reducing customer churn to build a loyal subscriber installed base. Subscription Model Market Development The Juniper market study provides an in-depth analysis of the subscription business model market landscape and associated customer retention strategies. A key finding is that impending government regulations will make it easier for customers to cancel subscriptions, likely leading to increased voluntary churn rates. The study report cites the