It's not just U.S. consumers who want a lighter tax burden on phone services, but the telecommunications companies that serve them as well. A recent study by the Telecommunications Tax Task Force of the Council on State Taxation (COST) says that telecom companies have to file thousands more tax returns than other businesses. No wonder telecom companies are fed up. The gory details: The average number of tax returns each telecommunication company has to file per year is a staggering 47,921, compared to 7,501 returns for a general business. New York saddles telecom companies with more returns than any other state: 5,632. How is this possible? Start with New York State's 406 jurisdictions requiring monthly local utility tax returns. Telecoms face 6,683 more taxing jurisdictions nationwide than general businesses -- there is such a thing as a mosquito abatement jurisdiction. The average state and local effective tax rate on telecom services -- some of which is paid directly by customers and some of which is levied on the companies, who then pass on the cost -- is 14.17% throughout the U.S., compared to 6.12% for general businesses, according to the COST study. The worst offender is a state not normally known for its high taxes: Virginia, with a 29.3% rate.
The subscription business model has been one of the big success stories of the Internet era. From Netflix to Microsoft 365, more and more companies are moving towards recurring revenue streams by having customers pay for access rather than product ownership. The subscription economy cuts across many industries -- such as streaming services, software, media, consumer products, and even transportation with the rise of mobility-as-a-service. A new market study by Juniper Research highlights the central challenge facing subscription businesses -- reducing customer churn to build a loyal subscriber installed base. Subscription Model Market Development The Juniper market study provides an in-depth analysis of the subscription business model market landscape and associated customer retention strategies. A key finding is that impending government regulations will make it easier for customers to cancel subscriptions, likely leading to increased voluntary churn rates. The study report cites the