The Diffusion Group (TDG) believes that the standardization of MPEG and the availability of ASIC-based low cost/high volume MPEG4 systems and set top boxes will ultimately prevail in the world of PayTV. WM9 may make some sense for content distribution to the PC. However, with media giants such as News Corp entering the broadband fray, we may soon see MPEG4-H264 become widely used on the Net for IPTV distribution. Microsoft has been fighting the video battle on many fronts, arguably too many �- from video codec format to encoder systems; from VOD servers to Digital Rights Management; from PayTV middleware platform to Windows Media 9 play list & trick play modes and signaling controls. It seems that Microsoft is doing its best to own a piece of every stage of the video experience �- far too many for other media giants like News Corp to be comfortable. Moreover, in a system like a TelcoTV platform �- where the integration of stable, coherent, and well-defined system components is critical �- TDG believes that providing too many pieces of the system actually works against both the vendor and the service operator that deploys them.
The typical customer engagement model is undergoing a dramatic transformation, driven by the convergence of Conversational AI, Generative AI (GenAI), and an emerging technology called Agentic AI. As business leaders seek to automate and enhance their customer interactions, these technologies are creating new possibilities for more natural, contextual, and efficient communication at scale. The numbers tell a compelling story. According to Juniper Research's latest analysis, the conversational AI market is poised for substantial growth. Revenue is projected to surge from $14.6 billion in 2025 to over $23 billion by 2027. Artificial Intelligence Market Development The vendors in this industry are expected to generate a remarkable $57 billion globally over the next three years. This growth reflects the increasing enterprise adoption of AI-powered communication solutions across various sectors. What's particularly interesting is the regional distribution of this market. The Far Ea...