"Further details have emerged on plans by BT for its proposed broadband television service, now aiming to launch next summer, promising the ability to catch up with television programmes from the previous week. BT will offer a hybrid broadband and broadcast system, combining a digital terrestrial television receiver with an Ethernet network connection. Industry reports suggest that it will include an electronic programme guide featuring programmes for fourteen days in advance and seven days previous. Digital terrestrial transmissions currently carry details of programmes for the next week, in fact up to 8 days ahead, although schedules are published for two weeks in advance. The ability to go back in time by up to a week is seen as the killer application, using a network based video-on-demand system. Video Networks, which operates the HomeChoice service in the London area, already offers the ability to catch-up on particular programmes. Cable operator Telewest is planning a similar service that it calls Teleport Replay."
The typical customer engagement model is undergoing a dramatic transformation, driven by the convergence of Conversational AI, Generative AI (GenAI), and an emerging technology called Agentic AI. As business leaders seek to automate and enhance their customer interactions, these technologies are creating new possibilities for more natural, contextual, and efficient communication at scale. The numbers tell a compelling story. According to Juniper Research's latest analysis, the conversational AI market is poised for substantial growth. Revenue is projected to surge from $14.6 billion in 2025 to over $23 billion by 2027. Artificial Intelligence Market Development The vendors in this industry are expected to generate a remarkable $57 billion globally over the next three years. This growth reflects the increasing enterprise adoption of AI-powered communication solutions across various sectors. What's particularly interesting is the regional distribution of this market. The Far Ea...