"Universal service subsidies and other state-based support schemes do not help broadband penetration rates in rural areas, according to one of the first studies of empirical results of the effectiveness of such schemes. In a report that will be seized on by critics of government subsidy and competition policies, the AEI-Brookings Joint Centre for Regulatory Studies undertook a study that mapped broadband penetration across the US measured against various federal and state-based policies governing rights-of-way, unbundling, subsidies and direct municipal network provision. The study found that universal service mechanisms and programs targeted at underserved areas do not boost broadband penetration and may even slow it, possibly by giving an artificial advantage to one type of provider or another. Likewise, tax incentives appear to have no impact. It also concluded that laws limiting municipal deployment of broadband are not statistically correlated with broadband penetration; that access to public rights-of-way by broadband providers is strongly correlated with broadband penetration; and that telecom unbundling regulations also affect penetration, but resold lines are positively correlated with it."
The typical customer engagement model is undergoing a dramatic transformation, driven by the convergence of Conversational AI, Generative AI (GenAI), and an emerging technology called Agentic AI. As business leaders seek to automate and enhance their customer interactions, these technologies are creating new possibilities for more natural, contextual, and efficient communication at scale. The numbers tell a compelling story. According to Juniper Research's latest analysis, the conversational AI market is poised for substantial growth. Revenue is projected to surge from $14.6 billion in 2025 to over $23 billion by 2027. Artificial Intelligence Market Development The vendors in this industry are expected to generate a remarkable $57 billion globally over the next three years. This growth reflects the increasing enterprise adoption of AI-powered communication solutions across various sectors. What's particularly interesting is the regional distribution of this market. The Far Ea...