Worldwide Wi-Fi voice over IP (VoIP) handset revenue totalled $54.7 million in 2004 and the number of units shipped reached 143,000, according to a new report from Infonetics Research. It also predicts strong growth at least through to 2009 as steady adoption of voice over Wi-Fi continues. Infonetics has found that worldwide dual-mode Wi-Fi/cellular handset revenue hit $6.7 million in 2004, adding that Wi-Fi capability will eventually become a common feature in mobile phones, just as it is becoming standard in laptops today. Although Wi-Fi VoIP handsets represent a small market at present, it has great potential. In logistics and healthcare verticals in particular, voice over wireless local area networks is already gaining momentum and is likely to become widespread throughout the enterprise as VoIP and wireless LAN adoption continue. The Infonetics report suggests that there is potential for enormous growth in the consumer space, as VoIP services and wireless gateways are bundled with a broadband connection. It says that more dual-mode Wi-Fi/cellular handsets will reach the market, enabling enterprise users to roam across 3G networks, home networks, corporate wireless LANs, and Wi-Fi hotspots.
The subscription business model has been one of the big success stories of the Internet era. From Netflix to Microsoft 365, more and more companies are moving towards recurring revenue streams by having customers pay for access rather than product ownership. The subscription economy cuts across many industries -- such as streaming services, software, media, consumer products, and even transportation with the rise of mobility-as-a-service. A new market study by Juniper Research highlights the central challenge facing subscription businesses -- reducing customer churn to build a loyal subscriber installed base. Subscription Model Market Development The Juniper market study provides an in-depth analysis of the subscription business model market landscape and associated customer retention strategies. A key finding is that impending government regulations will make it easier for customers to cancel subscriptions, likely leading to increased voluntary churn rates. The study report cites the