According to Pyramid research, PCCW�s NOW TV saw ARPUs increase 84 percent from US$7.34 in 4Q2003 to US$13.50 in 4Q2004. Additionally, PCCW has experienced strong uptake of its NOW TV service, reporting about 361,000 subscribers by YE2004, representing 24 percent of Hong Kong�s overall broadband lines. This is quite impressive considering the cable operator, i-Cable, was able to attract less than half of NOW TV�s total subscriber level over its first year of commercial deployment and in more than 10 years of operation it has gained only 700,000 subscribers in a 2.1m-household market. Key factors contributing to the rapid subscriber and revenue growth include NOW TV�s exclusivity arrangements and a flexible pricing scheme. Since its inception, NOW TV has rapidly evolved from offering only 23 channels to incorporating premium content and growing to 74 television and radio channels. Additionally, PCCW has been able to strike a number of key exclusivity contracts for premium content with ATV, HBO, Cinemax, Star Movies, MGM and ESPN-Star Sports which has helped the operator increase demand and revenues. Moreover, PCCW has localized its offerings to make them more appealing, with over 70 percent of the content provided in Chinese or with Chinese subtitles. PCCW charges for pay TV services on an a-la-carte basis. Customers can choose the channels they would like to subscribe to and pay-per-channel. The operator has also introduced mini-packs, which include a number of premium channels for a fixed amount per month priced strategically lower than i-Cable�s packages. Mini-packs account for approximately 58 percent of the channel subscriptions and were a key contributor to the ARPU growth. On-demand programs are charged on a pay-per-view basis.
Artificial intelligence (AI) has rapidly become the defining force in business technology development, but integrating AI into applications remains a formidable challenge. According to a recent Gartner survey, 77 percent of engineering leaders identify AI integration in apps as a major hurdle for their organizations. As demand for AI-powered solutions accelerates across every industry, understanding the tools, the barriers, and the opportunities is essential for business and technology leaders seeking to evolve. The Gartner survey highlights a key trend: while AI’s potential is widely recognized, the path to useful integration is anything but straightforward. IT leaders cite complexities in embedding AI models into existing software, managing data pipelines, ensuring security, and maintaining compliance as persistent obstacles. These challenges are compounded by a shortage of skilled AI engineers and the rapid evolution of AI technologies, which can outpace organizational readiness and...