BT Global Services, BT Group PLC's information technology services division, will reorganize its global workforce around vertical market segments, such as financial services, pharmacueticals and government. In doing this, BT is seeking to use the industrial and technological expertise it gains servicing one client across other major multinational customers in the sectors it supports. In an interview with Dow Jones Newswires, Andy Green, head of BT Global Services said; "The importance of this reorganization will become obvious next year. There will be quite a lot more activity toward segmentation." He added; "Developing specialist industry practices will enable our global sales teams to apply greater industry knowledge and insight to discussions with their customers, helping to identify and solve business issues. It's a win-win situation." BT Global Services is already organized around customer segment in the U.K. Elsewhere it doesn't currently operate its workforce by segment. It is common for IT services companies to organize their operations around vertical market segments such as telecoms, finanical services or utilities, in order to leverage knowledge gained servicing one client across its customers in the sector.
The growth trajectory of artificial intelligence (AI) enterprise applications continues to accelerate, and its impact on global IT infrastructure spending is also remarkable. The recent market study by International Data Corporation (IDC) provides compelling evidence of AI's explosive growth and implications for the Global Networked Economy . By 2028, global investment in AI infrastructure is projected to surpass the $100 billion mark, underscoring the technology's pivotal role in shaping the future of business and society. Artificial Intelligence Infrastructure Market Development This growth is not a sudden phenomenon but rather the result of sustained investment over time. The AI infrastructure market has experienced double-digit growth for nine consecutive half-years, with no signs of slowing down. In the first half of 2024 alone, organizations increased their spending on compute and storage hardware infrastructure for AI deployments by 37 percent year-over-year, reaching an...