BT Global Services, BT Group PLC's information technology services division, will reorganize its global workforce around vertical market segments, such as financial services, pharmacueticals and government. In doing this, BT is seeking to use the industrial and technological expertise it gains servicing one client across other major multinational customers in the sectors it supports. In an interview with Dow Jones Newswires, Andy Green, head of BT Global Services said; "The importance of this reorganization will become obvious next year. There will be quite a lot more activity toward segmentation." He added; "Developing specialist industry practices will enable our global sales teams to apply greater industry knowledge and insight to discussions with their customers, helping to identify and solve business issues. It's a win-win situation." BT Global Services is already organized around customer segment in the U.K. Elsewhere it doesn't currently operate its workforce by segment. It is common for IT services companies to organize their operations around vertical market segments such as telecoms, finanical services or utilities, in order to leverage knowledge gained servicing one client across its customers in the sector.
The world of eCommerce payments has evolved. As we look toward the latter half of this decade, we're witnessing a transformation in how digital commerce operates, with a clear shift toward localized payment solutions within a global marketplace. The numbers tell a compelling story. According to Juniper Research's latest analysis, global eCommerce transactions are set to reach $11.4 trillion by 2029, marking a 63 percent increase from $7 trillion in 2024. This growth isn't just about volume – it's about fundamental changes in how people pay for goods and services online. Perhaps most striking is the projected dominance of Alternative Payment Methods (APMs), which are expected to account for 69 percent of global transactions by 2029, with 360 billion transactions processed through these channels. eCommerce Payments Market Development What makes this shift particularly interesting is how it reflects the democratization of digital commerce. Traditional card-based systems ar...