BT Global Services, BT Group PLC's information technology services division, will reorganize its global workforce around vertical market segments, such as financial services, pharmacueticals and government. In doing this, BT is seeking to use the industrial and technological expertise it gains servicing one client across other major multinational customers in the sectors it supports. In an interview with Dow Jones Newswires, Andy Green, head of BT Global Services said; "The importance of this reorganization will become obvious next year. There will be quite a lot more activity toward segmentation." He added; "Developing specialist industry practices will enable our global sales teams to apply greater industry knowledge and insight to discussions with their customers, helping to identify and solve business issues. It's a win-win situation." BT Global Services is already organized around customer segment in the U.K. Elsewhere it doesn't currently operate its workforce by segment. It is common for IT services companies to organize their operations around vertical market segments such as telecoms, finanical services or utilities, in order to leverage knowledge gained servicing one client across its customers in the sector.
The global cloud computing market is undergoing new significant growth, driven by the rapid adoption of artificial intelligence (AI) and the demand for flexible, scalable infrastructure. The recent market study by International Data Corporation (IDC) provides compelling evidence of this transformation, highlighting the accelerating growth in cloud infrastructure spending and the pivotal role of AI in shaping the industry's future trajectory. Shared Infrastructure Market Development The study reveals a 36.9 percent year-over-year worldwide increase in spending on compute and storage infrastructure products for cloud deployments in the first quarter of 2024, reaching $33 billion. This growth substantially outpaced non-cloud infrastructure spending, which saw a modest 5.7 percent increase to $13.9 billion during the same period. The surge in cloud infrastructure spending was partially fueled by an 11.4 percent growth in unit demand, influenced by higher average selling prices, primari