The recording and motion picture industries' major trade groups announced that they have become corporate members of Internet2, the ultra high-speed private Internet used by the research and higher education community. The Motion Picture Association of America (MPAA) and Recording Industry Association of America (RIAA) will "collaborate with the Internet2 community to consider innovative content distribution and digital rights management technologies, and to study emerging trends on high-performance networks to enable future business models." The groups have previously criticized Internet2, which is available at over 200 universities, for its allowance of lightning quick file-sharing by university students and others on the network via a program called i2hub. The RIAA has also taken the step of suing 33 Internet2 file-swappers for copyright infringement. "The movie industry is committed to working with the technology sector to find innovative new ways to deliver entertainment to consumers. The MPAA views this partnership with Internet2 as an important opportunity for collaboration as we seek to link new delivery models with content protection," said MPAA president Dan Glickman.
The typical customer engagement model is undergoing a dramatic transformation, driven by the convergence of Conversational AI, Generative AI (GenAI), and an emerging technology called Agentic AI. As business leaders seek to automate and enhance their customer interactions, these technologies are creating new possibilities for more natural, contextual, and efficient communication at scale. The numbers tell a compelling story. According to Juniper Research's latest analysis, the conversational AI market is poised for substantial growth. Revenue is projected to surge from $14.6 billion in 2025 to over $23 billion by 2027. Artificial Intelligence Market Development The vendors in this industry are expected to generate a remarkable $57 billion globally over the next three years. This growth reflects the increasing enterprise adoption of AI-powered communication solutions across various sectors. What's particularly interesting is the regional distribution of this market. The Far Ea...