Skip to main content

DCR: Battle for the Consumer Experience

As the cable TV industry, consumer electronics manufacturers, and content providers prepare for Digital Cable Ready devices, a battle will be waged over who controls the user experience. According to The Transition to Digital Cable Ready, The Diffusion Group's most recent digital media analysis, each of these three groups has diverse and often conflicting motives for pushing DCR:

Cable operators hope to eliminate the expense of subsidizing digital set-top boxes, but are determined to maintain control over the user interface, and even reach beyond the television into the home's network;

Consumer electronics manufacturers are hoping to wrest control away from the set top box through the sale of DCR-enabled TVs and DVRs, and are reluctant to grant cable operators exclusive license to the user interface; and

Content providers, advertisers and programmers are hoping interactivity will measurably improve their control of user experience, while the viewer finds new ways to thwart traditional content funding models.

In all three of these cases, the goal is controlling the user experience - starting with the menu through which consumers will view content options, identify and navigate between programs, and control their viewing experience. As more digital electronics find their way into consumer homes, and as more of these devices become connected to one another, the value of a single easy-to-use interface that allows control of multiple content sources becomes more important to both consumers and vendors.

Popular posts from this blog

How AI is Reshaping Business Communication

The typical customer engagement model is undergoing a dramatic transformation, driven by the convergence of Conversational AI, Generative AI  (GenAI), and an emerging technology called Agentic AI. As business leaders seek to automate and enhance their customer interactions, these technologies are creating new possibilities for more natural, contextual, and efficient communication at scale. The numbers tell a compelling story. According to Juniper Research's latest analysis, the conversational AI market is poised for substantial growth. Revenue is projected to surge from $14.6 billion in 2025 to over $23 billion by 2027. Artificial Intelligence Market Development The vendors in this industry are expected to generate a remarkable $57 billion globally over the next three years. This growth reflects the increasing enterprise adoption of AI-powered communication solutions across various sectors. What's particularly interesting is the regional distribution of this market. The Far Ea...