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Automating Consumer VoIP Activation

The TeleManagement Forum adds to its list of solutions being highlighted this week as part of the Catalyst Project Showcase with a focus on consumer VoIP automated provisioning. The project is supported by BellSouth Corp., EMBRATEL, BEA Systems, MetaSolv Software Inc., Cognizant Technology Solutions, Pantero, Juniper Networks and Sun Microsystems.

The expert solution addresses the process for providing consumers with VoIP services with immediate service activation. The Catalyst solution scope is architected using the TM Forum�s eTOM process framework, including the fulfillment processes, and its NGOSS architecture as a conceptual systems framework.

The Catalyst system demonstrates a layered, service-oriented architecture (SOA) solution that enables consumer customers to order IP services such as VoIP over the Web. Through the TM Forum�s standards-driven integration and interoperability, as well as rapid flow-through service fulfillment and resource provisioning processes, consumers can establish new services, modify existing services and add services through an easy-to-use Web-based portal. Supporting interoperability standards such as OSS/J, SIP, XML and Java (J2EE) technologies provide the foundation of the solution.

Additionally, simulated interfaces to external systems create both a realistic set of legacy integration requirements and provide extendable system architecture for building additional SOA-wrapped integration layers in the future, including interfaces for SID-based data transformation and validation, and telephone number management including LNP, E911, billing, and revenue assurance.

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