Skip to main content

Verizon Pays for Bright House "Gifts"

Customers in Tampa Bay, Florida, might have been aggravated during their efforts to switch their phone service from Verizon to Bright House Networks, but now they�re being paid for their inconvenience.

The cable provider has sent $100 Visa gift cards to about 1,500 digital phone customers to reward them for their patience. The thank you gifts � funded with cash from a settlement with Verizon � arrived in customer�s mailboxes in October.

When Bright House launched its product in 2004, the cable operator estimated that 24 percent of new phone customers acquired in June and August that year rescinded their phone order from the cable company when Verizon informed them they�d have to drop their digital-subscriber-line Internet connections, too.

Verizon agreed to transfer numbers over to Bright House in 2005 without tying the transaction to other products, but then billing problems arose. Some digital-phone customers continued to receive long-distance bills from Verizon. �In some instances, the bills represented significant dollars,� said Bright House Networks spokeswoman Kena Lewis. Bright House Networks decided to pay the bills on behalf of its phone customers and then pursued a settlement with Verizon.

Popular posts from this blog

The $4 Billion Opportunity for Satellite IoT

In an era where wireless connectivity is pervasive, Satellite Internet of Things (IoT) can change industries, offering leaders unprecedented opportunities to drive efficiency and innovation. As industries across the globe seek to enhance operational efficiency and sustainability, satellite IoT emerges as a pivotal enabler. According to a worldwide study by ABI Research, the Satellite IoT market is forecast to reach $4 billion by 2030, with over 26 million connections anticipated. "Prominent satellite IoT providers such as Inmarsat, ORBCOMM, Globalstar, Myriota, and hiSky have been actively working together with their partners to expand their service offerings and enhance connectivity solutions," said Jake Saunders, vice president at ABI Research . Satellite IoT Market Development The satellite IoT market's expansion is largely fueled by its application across key verticals, including agriculture, energy and utilities, fisheries and aquaculture, and environmental monitorin