Skip to main content

Juniper Networks Consumer-Centric Model

New broadband service launches sometimes require equally new business models. That often means that when the incumbent service provider has chosen to zig, the contender must intentionally choose to zag. It's the essential basis for focusing on meaningful points of differentiation, in a highly competitive market.

Gary Southwell, General Manager IPTV Solutions, Juniper Networks says IPTV will require the invention of a totally different revenue model. I highly recommend viewing the streaming video of the recent TelecomTV interview with Mr. Southwell, because he has one of the most informed and insightful perspectives on IPTV.

Mr. Southwell starts by pointing out the most apparent trap that technology-centric broadband service providers fall into -- they design the solution first from a technical aspect, and then think about the marketing of the service much later. Granted, this basic observation may not seem profound, but coming from a networking equipment vendor it is remarkable.

Clearly, Juniper Networks is one of the few major telecom equipment vendors who has proven experience with successful IPTV deployments, working with leading service providers like PCCW (Hong Kong) and FASTWEB (Italy). Juniper understands the benefit of starting with 'a la carte' IPTV offerings, and then evolving the value proposition to incorporate package or bundle options.

Mr. Southwell articulates the value of personalization, from a consumer's perspective, thereby enabling the service subscriber to have total control over their own consumer experience. Frankly, it's so refreshing to hear this point of view, because it gives me renewed hope that telcos can find partners who will act like engineers when needed, but can also think like an informed and creative marketer.

Popular posts from this blog

The AI Application Integration Challenge

Artificial intelligence (AI) has rapidly become the defining force in business technology development, but integrating AI into applications remains a formidable challenge. According to a recent Gartner survey, 77 percent of engineering leaders identify AI integration in apps as a major hurdle for their organizations. As demand for AI-powered solutions accelerates across every industry, understanding the tools, the barriers, and the opportunities is essential for business and technology leaders seeking to evolve. The Gartner survey highlights a key trend: while AI’s potential is widely recognized, the path to useful integration is anything but straightforward. IT leaders cite complexities in embedding AI models into existing software, managing data pipelines, ensuring security, and maintaining compliance as persistent obstacles. These challenges are compounded by a shortage of skilled AI engineers and the rapid evolution of AI technologies, which can outpace organizational readiness and...