Skip to main content

comScore Tool Enables Better Segmentation

comScore, Inc. introduced their "comScore Segment Metrix," a new tool that works with a variety of consumer segmentation schemes to give marketers the ability to track, analyze and report Internet activity by consumer groups.

The product will provide the flexibility to integrate behaviorally defined segments, geo-demographic segments, and proprietary, client defined segments with the comScore online panel.

The first segmentation to be offered is one defined by online behavior. This approach, called comScore Segment Metrix H/M/L, will allow marketers to analyze online activity by heavy, medium and light users of the Internet and of any category of sites reported by comScore.

The Heavy segment group will be defined as the top 20 percent of consumers, based on time spent online at the category of sites; the Medium group will be defined as the middle 30 percent; and the Light users are the lightest 50 percent. H/M/L user segments will be available in all 32 countries where comScore syndicated data are available and across all 110 comScore defined categories and sub-categories of sites.

An analysis of Heavy visitors to the travel category, as an example, revealed that the 10 sites with the highest Heavy visitor concentration were, not surprisingly, travel sites led by US Airways Group (67.2 percent concentration of Heavy travel visitors), United Airlines (60.9 percent) and Delta Airlines (60.7 percent).

The airline sites are appealing particularly to the heaviest travel category users, while online travel agency sites have a lower proportion of Heavy travel category users but a larger visitor base. Marriott is the only hotel company to appear in this group of travel sites that attract the highest proportion of Heavy travel site users.

One might naturally assume that Heavy travel category visitors are so-called road-warriors, or frequent business travelers. However, a study of the large non-travel sites visited by Heavy travel category visitors reveals a very different profile.

In fact, these non-travel sites fall into the shipping (FedEx, UPS and USPS), office supplies (Staples and Office Depot), and entertainment planning (Ticketmaster and Citysearch) categories, which is more indicative of visits by administrative assistants to the road-warriors than the people themselves.

comScore Segment Metrix offers H/M/L segmentation data for 110 categories and sub-categories including Business/Finance (with 7 sub-categories), Career Development (4), Community (7), Directories/Resources (7), Education (2), Entertainment (9), Gambling (3), Games (3), Government, Health (3), Hobbies (4), ISP, News/Information (4), Portals, Real Estate, Regional/Local, Retail (21), Search/Navigation, Services (11), Sports, Technology (2), Telecommunications, and Travel (8).

Additional segmentation approaches, including customer defined segmentation and third-party geodemographic segmentation schemes will be announced in the future.

Popular posts from this blog

Connected Vehicles to Reach 1.05B by 2035

Every executive who has approved a connected product roadmap has made a quiet assumption: the network underneath it will still be there. That assumption is about to be tested at a scale the automotive industry has never faced. The global connected vehicle installed base is heading toward a billion units, and the cellular technology most of those vehicles depend on is scheduled to begin its retirement before the end of the decade. For automakers, fleet operators, insurers, and the telecom carriers that serve them, the question is whether the recurring revenue those services promise can survive a connectivity layer with a shorter life than the vehicle carrying it. How Scale Meets an Expiry Date Omdia research forecasts that the global connected vehicle installed base will surpass 1.05 billion units by 2035, up from 473.7 million in 2025. Few installed bases of any kind more than double in a decade, and this one signals that connectivity is moving from premium differentiator to baseline e...