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Mobile Business Applications and Services

Enterprises hold vast amounts of stored information -- typically available to their employees only on company premises, via PCs connected to the company's secure Intranet.

According to a study by ABI Research, mobile line of business applications on the handset -- mobile business process solutions -- are liberating company-specific data for support of the mobile workforce.

Over the next five years, application revenue in this service category will grow at a CAGR of over 102 percent.

Two forces are driving development and availability of mobile line of business applications for the handset. Database vendors are supporting mobility strategies both internally and through the development of VAR communities; and businesses are requesting access and collection of company-relevant data on the mobile device.

But these forces of supply and demand are only possible because of greatly improved handset capabilities and wireless broadband access.

Field employees who need access to company-specific information and/or collect company-specific information as part of their jobs are best served by these applications and include employees in sales, repair and maintenance, transportation, healthcare, and protective service occupations.

And because these services are offered on a subscription basis and can be hosted, both large and small companies can benefit from these applications.

Interestingly, ABI Research believes line of business applications will also drive the need for additional services. Mobile data plan revenues will grow at a 29 percent CAGR over the next five years in large part due to mobile line of business application growth.

More companies will see the benefits of mobile device management services as a cost-effective way to support LOB and other applications being used by their mobile workforce.

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