Approximately 54 percent of U.S. companies that have adopted IP communications have integrated it into their operations in a way that has changed business procedures and processes, according to the latest market study by In-Stat.
However, adoption is still driven by traditional buying decision triggers, such as equipment end-of-life, lack of capacity, business partnerships, and internal IT initiatives, the high-tech market research firm says.
"Contrary to popular belief, current deployment of UC applications, such as collaboration and unified messaging, are spread uniformly across businesses of all sizes," says Keith Nissen, In-Stat analyst. "Unified communication applications are not just for large enterprises."
The research covers the market for unified communications. It provides a brief analysis of the business IP communication and unified communication adoption process. The document presents findings from an In-Stat survey of over 1,000 U.S. businesses in a wide variety of vertical industries.
It debunks the commonly-held belief that UC applications can be marketed as add-ons to existing IP communication installations. It also sheds light on the factors triggering IT buying decisions.
In-Stat's study found the following:
- Less than 33 percent of businesses using IP communications currently use UC collaboration and unified messaging applications.
- At least for 2008, the majority of IP communication and UC sales opportunities remain in the large enterprise business segment.
- The lack of wide-scale IP end-point deployment will impede UC adoption.
