Skip to main content

SMBs Equally Savvy with Mobile Data Apps

Large enterprise employers have highly mobile workforces driven by the global reach of their operations. They often have extensive IT support, which offers globetrotting employees assistance with mobile communication services.

These characteristics bode well for adoption of mobile broadband services. However, a new study from ABI Research -- based on survey analysis of U.S. mobile business customers -- demonstrates that enterprises are not the highest adopters of cellular modems and mobile broadband access.

According to principal analyst Dan Shey, "The survey data demonstrate that mobile broadband reaches across all sizes of company with greater adoption in small and medium businesses. Our research identifies two key drivers: first, all businesses are familiar with data access from a PC, and laptops and mobile broadband simply make this access portable. Second, there is no distribution favoritism towards business customers."

Mobile broadband can be purchased from big box electronics and operator retail stores. Regardless, the U.S. mobile broadband market is nascent, with mostly early adopter users -- this greatly limits market segmentation effects.

The significance of mobile broadband is that it adds complexity to the use and purchase of all mobile services. But even mobile broadband will see complexity through different device purchasing patterns by customer segments, ranging from USB modems through laptops to UMPCs and MIDs, and 3G handsets.

The new ABI market study provides a view of mobile services and device adoption and usage for business customers segmented by four sizes of business. Data include business customer demographics, mobile services adoption and frequency of use, device selection and feature interests, and mobile spending and corporate bill payment.

Their report also includes survey results on user preferences, laptop and mobile phone corporate data access distribution, and device management services.

Popular posts from this blog

The Impending GenAI Security Debt

Organizations that were experimenting with Applied-AI in isolated pilot programs just two years ago are now embedding it into core workflows, customer-facing products, and business-critical infrastructure. But as technology matures, a troubling pattern is emerging: speed of deployment is consistently outpacing the security discipline required to protect it. A new Gartner market study exposes the risk that many technology leaders have instinctively sensed but struggled to quantify. GenAI Security Market Development By 2028, 25 percent of all enterprise generative AI (GenAI) applications will experience at least five minor security incidents per year, that's up from just 9 percent in 2025. That represents nearly a threefold increase in less than three years, and the trend does not stop there. Gartner further projects that by 2029, 15 percent of all enterprise GenAI apps will experience at least one major security incident per year, compared to only 3 percent in 2025. Meanwhile, the d...