Skip to main content

SMBs Equally Savvy with Mobile Data Apps

Large enterprise employers have highly mobile workforces driven by the global reach of their operations. They often have extensive IT support, which offers globetrotting employees assistance with mobile communication services.

These characteristics bode well for adoption of mobile broadband services. However, a new study from ABI Research -- based on survey analysis of U.S. mobile business customers -- demonstrates that enterprises are not the highest adopters of cellular modems and mobile broadband access.

According to principal analyst Dan Shey, "The survey data demonstrate that mobile broadband reaches across all sizes of company with greater adoption in small and medium businesses. Our research identifies two key drivers: first, all businesses are familiar with data access from a PC, and laptops and mobile broadband simply make this access portable. Second, there is no distribution favoritism towards business customers."

Mobile broadband can be purchased from big box electronics and operator retail stores. Regardless, the U.S. mobile broadband market is nascent, with mostly early adopter users -- this greatly limits market segmentation effects.

The significance of mobile broadband is that it adds complexity to the use and purchase of all mobile services. But even mobile broadband will see complexity through different device purchasing patterns by customer segments, ranging from USB modems through laptops to UMPCs and MIDs, and 3G handsets.

The new ABI market study provides a view of mobile services and device adoption and usage for business customers segmented by four sizes of business. Data include business customer demographics, mobile services adoption and frequency of use, device selection and feature interests, and mobile spending and corporate bill payment.

Their report also includes survey results on user preferences, laptop and mobile phone corporate data access distribution, and device management services.

Popular posts from this blog

Chinese AI Models Cut U.S. Lab Share in Half

The trillion-dollar cloud hyperscaler build-out was underwritten by a simple bet: that enterprises would keep paying a premium for Frontier AI compute indefinitely. The latest market data suggests that AI infrastructure investment is being tested faster than anyone budgeted for, and the shift is not a forecast. It already happened. The Market Flipped in a Year Juniper Research reports that American frontier labs -- Google, OpenAI, and Anthropic among them -- previously accounted for roughly 70 percent of the work run through OpenRouter; the open marketplace where developers choose between competing models. Today that share has fallen to around 30 percent. Why? Chinese models are now running for up to 90 percent less than their U.S. counterparts on the OpenRouter platform. It's not a gradual erosion. It is a market share collapse, and it happened inside a single budget cycle. Cheap Wins Volume, Quality Still Commands a Premium The economic picture is not uniformly bearish for Wester...