Skip to main content

Growth in Word-of-Mouth Marketing Influence


In its latest market assessment, eMarketer predicts an 8.2 percent decline in U.S. total media advertising spending in 2009, after a 3.6 percent decrease last year.

However, some channels continue to grow -- including word-of-mouth marketing. According to PQ Media, much this growth is due to the rise of new media channels, such as blogs, social networks and other social media sites.

The research firm also found that U.S. word-of-mouth marketing spending on online communities increased 26.6 percent in 2008 to $119 million.

After 37.6 percent compound annual growth from 2003 to 2008, PQ Media predicts total U.S. word-of-mouth marketing spending will continue growing. They estimate an increase of 14.5 percent compounded annually between 2008 and 2013.

Total word-of-mouth marketing spending for 2009 is estimated at more than $1.7 billion, a 10.2 percent year-over-year increase.

Consumer goods firms were the biggest spenders on word-of-mouth marketing in 2008, with a 17.4 share of the total. The food and beverage industry contributed 12.2 percent of spending. Other shares were typically below 10 percent.

Among U.S. Internet users who bought a product based on an Influencer recommendation, 34 percent said that guidance came from a friend or relative. One-quarter followed the advice of a spouse or partner.

In other research, B2B buyers tend to follow the guidance of business associates and recognized sources of qualified influence from independent blogs and groups or communities of interest on professional social networks.

Need to monitor social media but lack the budget for fee-based services? Visit my updated FREE social media tools list and do-it-yourself at no cost.

Popular posts from this blog

Financial Inclusion Through Digital Wallets

The digital wallet evolution represents far more than a convenient alternative to carrying physical payment cards or cash. What began as a pandemic-driven necessity has evolved into a fundamental reimagining of financial services delivery. As these platforms mature into comprehensive financial ecosystems, they're addressing one of the most persistent challenges in modern commerce: ensuring that everyone can participate in the Global Networked Economy . Digital wallet transactions surged 110 percent between 2020 and 2025, propelled initially by health concerns but sustained by genuine value creation. Juniper Research projects the user base will expand from 4.5 billion in 2025 to 6 billion by 2030, representing more than three-quarters of the global population. Digital Wallet Market Development What makes this expansion compelling is the diversity of wallet architectures emerging to serve different market needs. Open-loop systems like PayPal have achieved global reach through their f...