Skip to main content

Growth in Word-of-Mouth Marketing Influence


In its latest market assessment, eMarketer predicts an 8.2 percent decline in U.S. total media advertising spending in 2009, after a 3.6 percent decrease last year.

However, some channels continue to grow -- including word-of-mouth marketing. According to PQ Media, much this growth is due to the rise of new media channels, such as blogs, social networks and other social media sites.

The research firm also found that U.S. word-of-mouth marketing spending on online communities increased 26.6 percent in 2008 to $119 million.

After 37.6 percent compound annual growth from 2003 to 2008, PQ Media predicts total U.S. word-of-mouth marketing spending will continue growing. They estimate an increase of 14.5 percent compounded annually between 2008 and 2013.

Total word-of-mouth marketing spending for 2009 is estimated at more than $1.7 billion, a 10.2 percent year-over-year increase.

Consumer goods firms were the biggest spenders on word-of-mouth marketing in 2008, with a 17.4 share of the total. The food and beverage industry contributed 12.2 percent of spending. Other shares were typically below 10 percent.

Among U.S. Internet users who bought a product based on an Influencer recommendation, 34 percent said that guidance came from a friend or relative. One-quarter followed the advice of a spouse or partner.

In other research, B2B buyers tend to follow the guidance of business associates and recognized sources of qualified influence from independent blogs and groups or communities of interest on professional social networks.

Need to monitor social media but lack the budget for fee-based services? Visit my updated FREE social media tools list and do-it-yourself at no cost.

Popular posts from this blog

The Impending GenAI Security Debt

Organizations that were experimenting with Applied-AI in isolated pilot programs just two years ago are now embedding it into core workflows, customer-facing products, and business-critical infrastructure. But as technology matures, a troubling pattern is emerging: speed of deployment is consistently outpacing the security discipline required to protect it. A new Gartner market study exposes the risk that many technology leaders have instinctively sensed but struggled to quantify. GenAI Security Market Development By 2028, 25 percent of all enterprise generative AI (GenAI) applications will experience at least five minor security incidents per year, that's up from just 9 percent in 2025. That represents nearly a threefold increase in less than three years, and the trend does not stop there. Gartner further projects that by 2029, 15 percent of all enterprise GenAI apps will experience at least one major security incident per year, compared to only 3 percent in 2025. Meanwhile, the d...