Skip to main content

Enterprise Wireless Apps Need Creative Marketing


Growth in wireless data spending by U.S. businesses will slow, moving down from an annual growth rate of 5.2 percent during 2009-2010 to 2.5 percent during 2013-2014, according to the latest market study by In-Stat.

Overall, In-Stat expects that U.S. businesses will spend close to $27 billion on wireless data in 2010.

"The strongest growth comes from the Administrative and Support Services, and the Education and the Professional Services verticals," says Frank Dickson, VP Research, Mobile Internet at In-Stat.

The mining vertical segment will have the steepest percentage decline, dropping from a 10 percent growth rate for 2009-2010 to a (-2 percent) contraction in 2013-2014.

I believe there's still a considerable upside opportunity in the U.S. market, but that growth will require significantly more creative -- enterprise user-centric -- market development activities.

The current marketing approach, to let the customers define the value prop and promote the service via word-of-mouth, clearly needs a boost from mobile carriers.

Additional data points from In-Stat's study include:

- Wireless handset spending by U.S. businesses will decline from $4.5 to $3.2 billion from 2010 to 2014 with the largest decline coming in the utility and manufacturing vertical segments at 10,000+ size of business.

- U.S. business spending on wireless voice will grow a modest $600 million from 2010 to 2014 with the 500-999 and 1,000-4,999 size-of-business markets showing only a slightly higher increase than the overall market.

Popular posts from this blog

Agentic Commerce Moves Closer to Reality

For decades, the story of digital commerce has been one of incremental improvement: better search, faster checkout, smarter recommendations. But something more fundamental is now underway. The emergence of agentic commerce, in which AI agents autonomously search, evaluate, and execute purchases on behalf of buyers, represents a genuine architectural shift in how commerce operates. Whether it becomes the revolution its proponents promise, or another technology that peaks at interesting pilot project, will depend on how effectively the AI industry addresses the structural challenges it faces. Agentic Commerce Market Development Agentic commerce involves deploying AI agents to handle the full purchasing cycle. Rather than browsing a website and entering card details yourself, you grant an AI agent the authority to act on your behalf, within defined parameters. The agent handles product discovery, comparison, negotiation, and payment execution. It draws on your procurement preferences, pur...