Skip to main content

Mobile Banking Users will Exceed 1 Billion by 2017

According to the latest market study by Juniper Research, a growing user acceptance of push mobile banking and a sharp rise in media tablet adoption will drive users of transactional mobile banking services to almost 200 million in 2017.

The tablet user base will represent approximately 19 percent of total mobile banking customers in 2017, compared to 9 percent this year -- as consumers engage in increasingly mobile lifestyles.

The study found that adoption of bill presentment and payment (MBPP) transactional banking by tablet users will be higher than mobile phone users, especially in developed areas where there is a higher adoption of tablet devices.

Juniper also found that as consumer tablet adoption continues to rise, there will be significant migration of purchasing and transaction activity from laptop and desktop PCs to media tablets.


Indeed, the development of the couch-commerce trend in the payments industry will be increasingly replicated within the banking industry.

"With online payments accounting for a significant proportion of all bill payments, especially in developed markets, BPP (Bill Presentment and Payment) transactions will indeed migrate from the desktop towards tablet devices," said Nitin Bhas, senior analyst at Juniper Research.

People often prefer managing bill payment and transactions via tablet devices, when compared to using their smartphones.

However, with banks bundling MBPP services within their mobile banking platform and additional momentum from easy to use smartphone apps, mobile phone transactional banking usage will quickly increase.

Other key findings from the study include:
  • The report analyses the relative proportion of mobile banking users accessing information services (“push”) and transactional banking services (“pull”).
  • Mobile banking users will exceed 1 billion in 2017, representing 15 percent of global mobile handset users.
  • The developed markets of Far East and China, North America and Western Europe will have the highest penetration of banking users in 2017.
  • Transactional banking growth across all markets will be at the expense of paper-based bill presentment, cash and check payment.

Popular posts from this blog

How to Drive Value Creation from Digital Business

Across the globe, many forward-thinking CEOs and CFOs continue to fund business technology investments that enable meaningful and substantive digital transformations, ahead of their industry peer group. That's why CIOs and other IT leaders must now accelerate the quest for value creation and drive digital growth from those ongoing investments, according to the latest market study by Gartner. "The pressure on CIOs to deliver digital dividends is higher than ever," said Daniel Sanchez-Reina, VP Analyst at Gartner . "CEOs and boards anticipated that investments in digital assets, channels, and digital business capabilities would accelerate growth beyond what was previously possible." Digital Business Market Development   CIOs expect IT budgets to increase 5.1 percent on average in 2023 -- that's lower than the projected 6.5 percent global economy inflation rate. A Gartner survey analysis revealed several ways in which CIOs can deliver "digital dividends&qu

Digital Transformation Investment at $3.4 Trillion

Business technology leadership matters. Across the globe, more leaders have been pursuing bold Digital Transformation (DX) initiatives with the goal of creating new sources of business value through digital products, services, and experiences. As an additional benefit, the COVID-19 pandemic revealed that digital transformation efforts improve an organization's resilience against global market disruptions. Global DX investment is forecast to reach $3.4 trillion in 2026 with a five-year compound annual growth rate (CAGR) of 16.3 percent, according to the latest worldwide market study by International Data Corporation (IDC). Digital Transformation Market Development "Despite strong headwinds from global supply chain constraints, soaring inflation, political uncertainty, and an impending recession, investment in digital transformation is expected to remain robust," said Craig Simpson, senior research manager at IDC . The benefits of investing in DX technology -- including aut

Artificial Intelligence for National Border Security

National border protection agencies are under pressure to provide the highest level of security in the face of growing threats, such as increasing illegal migration and international terrorism. Now, government agencies are embracing advanced border security technologies to aid in effectively and reliably securing national borders. These solutions look to detect and identify potential threats and prevent them from escalating to a point that may jeopardize security. Security Surveillance Market Development Traditional border security patrols and Closed-circuit Television (CCTV) surveillance systems aren't adequate protection, and agencies must increasingly deploy new solutions to stay ahead of criminals and other potential threats to ensure the safety of a country’s borders. According to the latest market study by Juniper Research, the value of the border security technology market will exceed $70 billion globally in 2027 -- that's rising from $48 billion in 2022. Growing by 47 p