Skip to main content

Mobile Banking Users will Exceed 1 Billion by 2017

According to the latest market study by Juniper Research, a growing user acceptance of push mobile banking and a sharp rise in media tablet adoption will drive users of transactional mobile banking services to almost 200 million in 2017.

The tablet user base will represent approximately 19 percent of total mobile banking customers in 2017, compared to 9 percent this year -- as consumers engage in increasingly mobile lifestyles.

The study found that adoption of bill presentment and payment (MBPP) transactional banking by tablet users will be higher than mobile phone users, especially in developed areas where there is a higher adoption of tablet devices.

Juniper also found that as consumer tablet adoption continues to rise, there will be significant migration of purchasing and transaction activity from laptop and desktop PCs to media tablets.


Indeed, the development of the couch-commerce trend in the payments industry will be increasingly replicated within the banking industry.

"With online payments accounting for a significant proportion of all bill payments, especially in developed markets, BPP (Bill Presentment and Payment) transactions will indeed migrate from the desktop towards tablet devices," said Nitin Bhas, senior analyst at Juniper Research.

People often prefer managing bill payment and transactions via tablet devices, when compared to using their smartphones.

However, with banks bundling MBPP services within their mobile banking platform and additional momentum from easy to use smartphone apps, mobile phone transactional banking usage will quickly increase.

Other key findings from the study include:
  • The report analyses the relative proportion of mobile banking users accessing information services (“push”) and transactional banking services (“pull”).
  • Mobile banking users will exceed 1 billion in 2017, representing 15 percent of global mobile handset users.
  • The developed markets of Far East and China, North America and Western Europe will have the highest penetration of banking users in 2017.
  • Transactional banking growth across all markets will be at the expense of paper-based bill presentment, cash and check payment.

Popular posts from this blog

GenAI: A New Era in Business Transformation

The advent of artificial intelligence (AI) has ushered in a new frontier of innovation, with Generative AI (GenAI) at the forefront. At the brink of this revolution, it's crucial to understand the current GenAI adoption and its implications for commerce worldwide. A recent poll conducted by Gartner provides valuable insights into this emerging trend and the potential upside opportunities. Generative AI Market Development The poll, which included 1,419 executive leaders, indicates a significant shift in the corporate world's perception and adoption of GenAI. The data reveals that 45 percent of respondents are currently piloting GenAI, while another 10 percent have put it into production. This is a substantial increase from a similar poll conducted in March and April 2023, where only 15 percent were piloting and 4 percent were in production. GenAI is no longer a mere buzzword; it has become a strategic focus for organizations worldwide. As Frances Karamouzis, VP Analyst at Gartne

GenAI Revolution: The Future of B2B Sales Apps

When B2B buyers consider a purchase they spend just 17 percent of that time meeting with vendors. When they are comparing multiple suppliers‚ time spent with any one salesperson is 5 or 6 percent. Self-directed B2B buyer online research has already changed procurement. IT vendors are less likely to be involved in solution assessment. Now, more disruptive changes are on the horizon. By 2028, 60 percent of B2B seller work will be executed through conversational user interfaces via Generative Artificial Intelligence sales technologies -- that's up from less than 5 percent in 2023, according to Gartner. Generative AI Market Development "Sales operations leaders and their technology teams must prepare for the convergence of new forms of artificial intelligence, dynamic process automation, and reinvented deal-planning activities that will transform the sales function," said Adnan Zijadic, director analyst at Gartner . According to the Gartner assessment, Generative AI (GenAI) s

Industrial and Manufacturing Technology Growth

In an evolving era of rapid advancement, market demand for innovative technology in the industrial and manufacturing sectors is skyrocketing. Leaders are recognizing the immense potential of digital transformation and are driving initiatives to integrate technologies into their business operations.  These initiatives aim to enhance efficiency, reduce costs, and ultimately drive growth and competitiveness in an increasingly digital business upward trajectory. The industrial and manufacturing sectors have been the backbone of the Global Networked Economy, contributing $16 trillion in value in 2021. Industrial and Manufacturing Tech Market Development   This growth represents a 20 percent increase from 2020, highlighting the resilience and adaptability of these sectors in the face of unprecedented challenges, according to the latest worldwide market study by ABI Research . The five largest manufacturing verticals -- automotive, computer and electronic, primary metal, food, and machinery -