Skip to main content

Ongoing Evolution of Self–Service Technology Apps

The latest self-service technologies are gradually revolutionizing the process of human interaction with a variety of devices placed in public places, deployed to create improved levels of customer access or convenience.

The global self-service market is technology driven and involves the use of automated teller machines (ATM), self-service vending machines and interactive kiosks within retail stores and other commercial environments.

Self-service technologies offer human interfaces that enable customers to purchase a product or avail a service independent of direct involvement from a sales or service employee.

Over time, many of these interactive devices may become an integral part of the Internet of Things, via enabling wireless machine-to-machine (M2M) cellular technologies.

The prominent factors impacting the self-service technology market include, the rising adoption of self-service machines by consumer goods and service sector industries -- such as banking, healthcare, retail, plus food and beverage.

The demand from these industries is primarily driven by the need to provide more fulfilling and convenient services to the customers, at the same time reducing the delivery cost of such services.

These automated machines provide a more cost-effective solution by reducing the manual task, which eventually minimizes the human errors, and provide a faster and seamless performance.

Additionally, the ongoing technological advancements -- such as open source software applications, wireless communication, internet connectivity and remote management -- will also facilitate further market growth.

According to the latest market study by Allied Market Research, vending machine segment accounted for around 58 percent of the global self-service technology market, generating the maximum revenue in 2014.

ATM was the second highest revenue generating technology in 2014, anticipated to witness a decent growth of 8.29 percent during the forecast period.

Kiosk machines, which presently account for the smallest share, is forecast to be the fastest growing segment during the analysis period.

Currently, North America is the biggest market for self–service technology, followed Europe and Asia-Pacific -- with each of these regions having comparable market shares.

Popular posts from this blog

Wireless Solutions Advance Work from Home Trends

Despite a challenging backdrop from the ongoing effects of the global COVID-19 pandemic, the negative impact on fifth-generation (5G) wireless supply chains has been minimal compared to the wider mobile smartphone market. This led to 5G mobile devices becoming more diverse, brought to market quickly at a variety of price points, thereby accelerating affordability and adoption. The mobile market is transitioning to 5G and many leading vendors are now exploring the low-priced 5G smartphone segment. According to the latest worldwide market study by ABI Research, 681 million 5G handsets will be shipped in 2022. Therefore, the race is on for OEMs to find that all-important level of differentiation in their flagship portfolios to help boost margins and improve market share. 5G Wireless Market Development Vendors continue to drive the adoption of new product designs, screen technology, chipsets, and camera setups -- notably within the flagship smartphone segment. Meanwhile, the leaders seek a

Software-Defined Infrastructure: The Platform of Choice

As more organizations adapt to a hybrid working model for their distributed workforce, enterprise CIOs and CTOs are tasked with delivering new productivity-enabling applications, while also seeking ways to effectively reduce IT cost, complexity, and risk. Traditional IT hardware infrastructure is evolving to more software-based solutions. The worldwide software-defined infrastructure (SDI) combined software market reached $12.17 billion during 2020 -- that's an increase of 5 percent over 2019, according to the latest market study by International Data Corporation (IDC). The market grew faster than other core IT technologies. The three technology pillars within the SDI market are: software-defined compute (53 percent of market value), software-defined storage controller (36 percent), and software-defined networking (11 percent). "Software-defined infrastructure solutions have long been popular for companies looking to eliminate cost, complexity, and risk within their data cente

Digital Identity Verification Market to Reach $16.7B

As more enterprise organizations embrace the ongoing transition to digital business transformation, CIOs and CTOs are adopting new technologies that enable the secure identification of individuals within their key stakeholder communities. A "digital identity" is a unique representation of a person. It enables individuals to prove their physical identity during transactions. Moreover, a digital identity is a set of validated digital attributes and credentials for online interactions -- similar to a person's identity within the physical world. Individuals can use a 'digital ID' to be verified through an authorized digital channel. Usually issued or regulated by a national ID scheme, a digital identity serves to identify a unique person online or offline. Digital Identity Systems Market Development Complementary to more traditional forms of identification, digital identity verification systems can enhance the authenticity, security, confidentiality, and efficiency of