Skip to main content

AI Automation Tools Enable Data Privacy Compliance

Enterprise data privacy compliance has created a significant operational burden for many organizations. Now CIOs and CTOs are adopting automation tools that can ease the task of ensuring that their employees follow the relevant domestic and international requirements.

Over 40 percent of privacy compliance technology will rely on artificial intelligence (AI) solutions by 2023 -- that's up from 5 percent today, according to the latest worldwide market study by Gartner.

"Privacy laws, such as General Data Protection Regulation (GDPR), presented a compelling business case for privacy compliance and inspired many other jurisdictions worldwide to follow," said Bart Willemsen, research vice president at Gartner.

Data Privacy Compliance Market Development

More than 60 jurisdictions around the world have proposed or are drafting post-modern privacy and data protection laws. Canada, for example, is looking to modernize its Personal Information Protection and Electronic Documents Act (PIPEDA), in part to maintain the adequacy standing with the EU post-GDPR.

Privacy leaders are under pressure to ensure that all personal data processed is brought in scope and under control, which is difficult and expensive to manage without technology aid. This is where the use of AI-powered applications that reduce administrative burdens and manual workloads come in.

At the forefront of a positive privacy user experience (UX) is the ability of an organization to promptly handle subject rights requests (SRRs). SRRs cover a defined set of rights, where individuals have the power to make requests regarding their data and organizations must respond to them in a defined time frame.

According to the 2019 Gartner Security and Risk Survey, many organizations are not capable of delivering swift and precise answers to the SRRs they receive.

Two-thirds of survey respondents indicated it takes them two or more weeks to respond to a single SRR. Often done manually as well, the average costs of these workflows are roughly $1,400.

"The speed and consistency by which AI-powered tools can help address large volumes of SRRs not only saves an organization excessive spend, but also repairs customer trust," said Mr. Willemsen. "With the loss of customers serving as privacy leaders’ second-highest concern, such tools will ensure that their privacy demands are met."

According to the Gartner assessment, through 2022, privacy-driven spending on compliance tooling will rise to $8 billion worldwide.

Gartner expects privacy spending to impact connected stakeholders purchasing strategies, including those of CIOs, CDOs and CMOs. Today’s post-GDPR era demands a wide array of technological capabilities, well beyond the standard Excel spreadsheets of the past.

Outlook for Data Privacy Automation Applications

"The privacy-driven technology market is still emerging," said Mr. Willemsen. "What is certain is that privacy, as a conscious and deliberate discipline, will play a considerable role in how and why vendors develop their products."

Gartner analysts predict that as AI turbocharges privacy readiness, by assisting organizations in areas like SRR management and data discovery, we’ll start to see more AI capabilities offered by service providers.

Popular posts from this blog

Mobility-as-a-Service Creates Disruptive Travel Options

Building on significant advances in big data, analytics, and the Internet of Things (IoT), more innovative transit service offerings aim to increase public transport ridership and reduce emissions or congestion within metropolitan areas. By providing these services through smartphone apps, the transit services also significantly increase user convenience, providing information on different human mobility offerings -- including public transport, ridesharing, and autonomous vehicles. Mobility-as-a-Service Market Development According to the latest market study by Juniper Research, Mobility-as-a-Service (MaaS) subscribers will generate $53 billion in revenue for MaaS platform providers by 2027 -- that's rising from $5.3 billion in 2021. Let's start with a basic definition. MaaS is the provision of multi-modal end-to-end travel services through single platforms, by which users can determine an optimal route and price. The study identified a monthly subscription model as key to incr

Robocall Mitigation Solutions to Halt Criminal Threats

If you answer the phone and hear a recorded message instead of a live person, it's likely a robocall. A robocall is a phone call that uses a computerized autodialer to deliver a pre-recorded message. In 2020, the U.S. Federal Trade Commission (FTC) received 2.8 million consumer complaints about robocalls. Offering solutions to robocalling and associated fraudulent business practices, computerized mitigation platforms are an integral part of the solution. Platforms that are focused on actionable systems to disrupt unsolicited and potentially criminal phone calls help telecom service providers and industry regulators. Issues of whether one-size-fits-all developments are sufficient to be effective across the spectrum need to be addressed, and whether a single telecom network operator working unilaterally with a third-party platform could compromise desired or mandatory industry-wide standards. Robocall Mitigation Market Development According to the latest worldwide market study by Jun

Secure Digital Workspace Apps Enable the Future Enterprise

In early 2020, as the world responded to the COVID-19 pandemic disruption, many organizations were forced to rapidly transform their communications networks and IT infrastructure to support an unprecedented shift to remote work. Before the pandemic, approximately 38 percent of employees were remote full-time or had a flexible work arrangement where they split time between home and office locations. During the pandemic, the percentage of remote workers that CIOs had to support reached almost 72 percent. Future Enterprise Technology Market Development Enterprise leaders have been forced to adapt to a new state, shifting from traditional office-based operations to distributed workforce environments that must still provide the same level of connectivity, security, and efficiency across the organization. According to the latest worldwide market study by International Data Corporation (IDC), addressing connectivity across geographies and transforming networks to become more virtual and agile