Digital Lifescapes

As we approach 2025, the global Artificial Intelligence (AI) market is poised for significant growth. Traditional AI spending is rising, while Generative AI (GenAI) struggles to meet lofty expectations. This apparent dichotomy presents challenges and opportunities for vendors and business leaders navigating the complex world of AI implementation. Let's explore the overall situation. Traditional AI: A Pragmatic Approach In the coming year, we expect to see a surge in traditional AI spending as enterprises seek pragmatic, ROI-driven solutions. This trend is driven by a growing recognition of the limitations and risks associated with GenAI projects, which have shown alarmingly high failure rates of 80 to 90 percent in proof-of-concept stages. The trend towards traditional AI is further supported by data from Amazon Web Services (AWS), which revealed that over 85 percent of AI projects in 2024 were not based on GenAI.  This insightful statistic underscores the continued relevance and ...

I've been monitoring research about the evolution of Generative Artificial Intelligence (GenAI) applications in Customer Care channels. Gartner predicts that 30 percent of Fortune 500 companies will offer service through only a single AI-enabled channel by 2028. That's very insightful. This forecast underscores a shift in how large enterprises approach customer care. The move towards consolidating service offerings into a single, AI-powered channel represents a dramatic departure from the multi-channel approach of the past. It's a bold prediction that could reshape the implementation of existing customer support processes and global frontline corporate business operations. Key AI Market Development Insights The headline statistic is particularly striking. This suggests a high level of confidence in AI capabilities and a willingness to fundamentally restructure traditional service delivery models. Gartner predicts that by 2026, conversational AI deployments within contact c...

How we verify and protect our online identities is undergoing a notable transformation. Digital identity (ID) verification has emerged as a decisive technology, bridging the gap between security and user experience across multiple industry sectors. As cyber threats become more sophisticated and government regulations grow more complex, organizations are turning to solutions that can provide robust authentication while maintaining a frictionless user experience. Digital ID Verification Market Development The digital identity verification market is experiencing remarkable growth. Juniper Research forecasts a 74 percent increase in spending, from $15.2 billion in 2024 to $26.4 billion by 2029. This significant market expansion is driven by several key advances that are reshaping our thinking about online human identity authentication. Three technologies stand out as particularly promising in enhancing the digital ID verification experience. Facial recognition has evolved from a simple mat...

The growth trajectory of artificial intelligence (AI) enterprise applications continues to accelerate, and its impact on global IT infrastructure spending is also remarkable. The recent market study by International Data Corporation (IDC) provides compelling evidence of AI's explosive growth and implications for the Global Networked Economy . By 2028, global investment in AI infrastructure is projected to surpass the $100 billion mark, underscoring the technology's pivotal role in shaping the future of business and society. Artificial Intelligence Infrastructure Market Development This growth is not a sudden phenomenon but rather the result of sustained investment over time. The AI infrastructure market has experienced double-digit growth for nine consecutive half-years, with no signs of slowing down. In the first half of 2024 alone, organizations increased their spending on compute and storage hardware infrastructure for AI deployments by 37 percent year-over-year, reaching an...

We're in a new era of digital transformation. The rapid advancement of Artificial Intelligence (AI) is reshaping the IT data center. However, this progress comes with a significant challenge: the escalating energy demands. The cooling requirements for these digital powerhouses are skyrocketing, presenting a critical conundrum for the IT industry and global environmental sustainability efforts alike. As the AI computing power intensifies, these facilities generate more heat. This heat isn't just a byproduct; it's a threat to the performance, stability, and longevity of AI platforms. AI Data Center Market Development According to a recent study by ABI Research, the global data center market is set for explosive growth. The number of data centers worldwide is expected to more than double from 10,978 in 2023 to over 22,000 by 2030. In 2023, data center operators consumed 300 TWh of energy solely for cooling purposes. Even more alarming is the projection that this figure will tr...