Digital Lifescapes

The evolution of artificial intelligence (AI) is reshaping the sales profession in ways that few could have imagined even a few years ago. Gartner’s recent prediction -- that by 2028, 10 percent of sales associates will use Generative AI (GenAI) tools to covertly manage multiple jobs -- highlights the profound workforce disruption unleashed by this technological revolution. As an independent advisory consultant in the business technology sector, I see this as a pivotal moment for vendor leaders to rethink their sales strategies and the very nature of work, productivity, and employee trust. The AI-Driven Sales Role Transformation The integration of GenAI into sales workflow is already a present-day reality. According to recent market studies, 81 percent of sales teams are either experimenting with or have fully implemented GenAI tools, with some reporting up to a 15 percent revenue uplift and a 10–20 percent increase in sales ROI. The rapidly emerging technology is now considered essen...

The telecom industry stands at a pivotal moment of transformation. As mobile network operators grapple with the challenges of creating new revenue streams, artificial intelligence (AI) has emerged as an enabler of next-generation capabilities. The recent Juniper Research worldwide market study illuminates how AI is not merely an add-on but increasingly the foundation of transformative cellular network evolution. According to the study, network operators are projected to invest more than $86 billion in developing and deploying AI in their platforms over the next four years. Mobile Network AI Market Development Annual investment is expected to grow from $13.5 billion in 2025 to $21.9 billion by 2029, representing a substantial 62 percent increase. This investment surge is primarily driven by operators' pursuit of zero-touch operations, where human intervention in network management is minimized or eliminated entirely. What's particularly notable is that while AI is being deployed...

Artificial Intelligence (AI) has evolved from a futuristic concept to a cornerstone of global economic transformation. According to the latest IDC market study, investments in AI solutions and services will reach a cumulative global impact of $22.3 trillion by 2030. This growth underscores AI's influence across industries, reshaping business models, enhancing operational efficiency, and driving innovation at unprecedented scales. The Rise of AI as an Economic Driver AI has become an integral part of mainstream business growth strategies. In 2025 alone, IDC predicts that AI investments will contribute significantly to global GDP growth, with organizations leveraging AI to optimize processes, personalize customer experiences, and drive data-driven decision-making. Generative AI (GenAI), in particular, is expected to boost operational efficiency, enabling businesses to automate complex tasks and allocate resources more strategically. AI adoption spans diverse sectors; for example: Ma...

Alternative Payment Methods (APMs) – comprising digital wallets, instant payments, and QR payment systems – are experiencing explosive growth that's reshaping the global financial services marketplace. According to the latest worldwide market study by ABI Research , the combined global transaction value for APMs is projected to reach $142 trillion by 2030. What's particularly fascinating is the underlying driver behind this trend: a growing desire for financial sovereignty, with nations developing domestic payment ecosystems rather than remaining dependent on international financial networks. Payment Ecosystem Market Development In 2024, approximately 45 percent of the global population used digital wallets – a remarkable adoption rate for a technology that barely existed a decade ago. China leads this transition, with 95 percent of its population using WeChat's payment functionality. WeChat exemplifies the "super app" phenomenon, where payment capabilities are in...