Skip to main content

Telco Triple-Play Triggers Single Price War

NYTimes reports that investors are watching to see whether the AT&T U-verse service will work well enough to attract the millions of new subscribers that AT&T needs to stave off rivals stealing millions of its phone service customers. With U-verse, AT&T can assemble a package of television, broadband and phone services to match the bundle sold by cable companies.

But cable providers like Time Warner Cable, which serves about half the homes in San Antonio, are fighting back. To keep customers from leaving, they are discounting their television and phone plans, throwing in premium movie channels and faster Internet connections.

The face-off has turned San Antonio into a proving ground for the intensifying showdown between the phone and cable industries. What transpires here is expected to be repeated in the 15 or so other cities and towns (including Houston) where AT&T plans to introduce U-verse this year, and the 55 where Verizon now sells television.

"The cable guys are not going to sit around and wait," Jeffrey Halpern, a telecommunications analyst at Sanford Bernstein, said. "They offer television, broadband and phone now, so if the Bells don't have television, they can't fight back."

But building a television service and getting people to drop their cable or satellite plan are two different things. Like Verizon, which now sells programming in New York, Florida and five other states, AT&T is discounting heavily to attract new customers.

Clearly, the price war has only just begun. Cable and satellite pay-TV service providers have a much lower-cost business model -- with all the inherent benefits of a legacy delivery infrastructure, and content licensing agreements that are based upon a huge existing subscriber base.

Popular posts from this blog

How AI is Reshaping Business Communication

The typical customer engagement model is undergoing a dramatic transformation, driven by the convergence of Conversational AI, Generative AI  (GenAI), and an emerging technology called Agentic AI. As business leaders seek to automate and enhance their customer interactions, these technologies are creating new possibilities for more natural, contextual, and efficient communication at scale. The numbers tell a compelling story. According to Juniper Research's latest analysis, the conversational AI market is poised for substantial growth. Revenue is projected to surge from $14.6 billion in 2025 to over $23 billion by 2027. Artificial Intelligence Market Development The vendors in this industry are expected to generate a remarkable $57 billion globally over the next three years. This growth reflects the increasing enterprise adoption of AI-powered communication solutions across various sectors. What's particularly interesting is the regional distribution of this market. The Far Ea...