Digital Lifescapes

The savvy CEOs of multinational organizations will accelerate their investment in digital transformation projects in 2022, and beyond, to improve their competitiveness. Every industry leader that is forward-looking will act swiftly to grasp the upside opportunity. Global oil & gas companies face a myriad of operational, commercial, and existential security threats. According to the latest worldwide market study by ABI Research, oil & gas firms apply digitalization to combat these threats and will spend $15.6 billion on digital technologies by 2030. Oil & Gas Digital Apps Market Development Investments in digitalization can help to analyze a supply pipeline’s condition, prepare for fluctuations in the changing prices for oil and gas, as well as aid action plans to create more sustainable operations and transfer to producing renewable energy sources. "Safety and Security are top priorities for oil & gas operators. Data analytics allied with IoT platforms have become ...

CEOs who have continued their quest for a "return to normal" environment during the COVID-19 pandemic created significant challenges for human resource (HR) leaders who had to develop new policies. Senior executives that resisted the need to change perpetuated a culture of ongoing denial. Now, organizations must focus on equipping people managers, who are the stewards of sustainable performance, with the right skillsets to ensure they and their teams succeed in their preferred "hybrid working" environment, according to the latest research by Gartner. To achieve these desired outcomes, Gartner recommends that organizations pursue new tactics to ensure managers are prepared to lead people in this new setting -- hoping that a hybrid work model is eventually manageable and successful. However, many troubling questions still remain. Why not simply accept the 'remote working' phenomenon, and learn how to evolve away from a 'command and control' mindset tha...

The number of mobile communication subscriptions worldwide is currently estimated at 8 billion, with 6 billion on smartphone connections, from a user base of 5.9 billion unique subscribers among a global population of 7.9 billion. Fifth-generation (5G) mobile service subscriptions using a compatible device significantly grew during the COVID-19 pandemic, but 4G connections remain the dominant force within the global telecom service provider sector. While the use of mobile phones is common throughout developing nations, 4G services are still an emerging technology in many parts of the world. Overall, 5G subscriptions will likely grow from 580 million at the end of 2021 to 3.5 billion by the end of 2026. 5G Mobile Market Development According to the latest worldwide market study by Juniper Research, revenue generated from 5G mobile services will reach $600 billion by 2026 -- representing 77 percent of global network operator-billed revenue. The adoption of 5G services across consumer and...

Given the trend thus far, quantum computing developments will be slow and steady. Meanwhile, optimistic growth projections abound. Enterprise spending for quantum computing will grow from $412 million in 2020 to $8.6 billion in 2027, according to the latest worldwide market study by International Data Corporation (IDC). This represents a 6-year compound annual growth rate (CAGR) of 50.9 percent over the 2021-2027 forecast period. The forecast includes core quantum computing as a service, as well as enabling and adjacent quantum computing as a service. IDC states that major breakthroughs in quantum computing technology, a maturing quantum computing as a service infrastructure and platform market, and the growth of performance-intensive computing workloads suitable for quantum technology will drive the majority of the market growth. Quantum Computing Market Development IDC also expects ongoing investments in the quantum computing market will grow at a 6-year CAGR (2021-2027) of 11.3 per...

Wireless communications technology applications will gain new momentum in 2022. Looking ahead, wireless device connectivity innovations such as Wi-Fi 6 and Ultra-Wideband (UWB) technology adoption will accelerate new growth. According to the latest worldwide market study by ABI Research, next year Wi-Fi 6 will reach over 1.5 billion annual chipset shipments, while 6 GHz enabled Wi-Fi 6E chipsets are forecasted to nearly triple. Meanwhile, Ultra-Wideband devices are expected to reach nearly half-a-billion units as adoption increases within smartphones, wearables, speakers, personal trackers, and RTLS applications. Wireless Innovation Market Development "The wireless connectivity landscape continues to evolve thanks to the emergence of new technologies, enhancements to established technologies, and continued innovation and competition across the chipset, module and device ecosystems," said Andrew Zignani, research director at ABI Research . 2022 will be a critical year for wire...

Savvy vendor CEOs know that every employee that comes into contact with a customer can potentially impact new growth. And, they're raising the bar of expectations. Sixty-four percent of customer service and support leaders now report "grow the business" is their most critical priority in 2022, according to the latest market study by Gartner. The results of Gartner's survey of customer care and support leaders, conducted in August-September 2021, indicate a significant shift towards "adding value" and growing existing clients that have become a top priority for forward-thinking organizations. "Business growth as a goal is well-aligned with the idea of value-added customer service that creates more value for the customer beyond simply resolving their issue," said Brad Fager, research director at Gartner . Reimagine Customer Service Value Creation Adding value in customer service interactions can lead to new revenue streams while also protecting exis...

Mobile channels are increasingly important for enterprises to connect with employees, business partners, and customers, with telecom service providers emerging that offer a comprehensive platform that enables the management of this essential tool. Plus, they're now frequently cloud-based solutions. These solutions are collectively known as Communications Platform-as-a-Service (CPaaS) offerings. There are a number of services that can be considered part of CPaaS platforms, including messaging technologies such as SMS, Rich Communication Services (RCS), and Over-the-Top (OTT) messaging applications. Also offered are push notifications, digital voice services, and email. CPaaS Market Development According to the latest market study by Juniper Research, CPaaS revenue generated within the North American marketplace will reach $15 billion by 2026 -- that's rising from $3.7 billion in 2021. The study found that significant demand for mobile channels -- such as SMS and mobile voice -- ...

Savvy senior executives have moved beyond denial. They know their "Future of Work" vision can't include a return-to-normal approach. Instead, it embodies the adoption of hybrid work models by a majority of forward-thinking organizations, supported by the broad deployment of digital business technology. Driven by digital transformation initiatives and the realities of a rapidly evolving global economy, employers will adopt more dynamic ways of working. Meanwhile, employees will redefine themselves as members of reconfigurable teams that adapt quickly -- anytime, anywhere, and from any location. Led by CEOs and the board of directors, Future of Work initiatives will be key enterprise-wide imperatives. The insights gained from digital-first ways of working will enable organizations to respond to the needs of key stakeholders, with solutions that empower an acceleration of workflows. Future of Work Solutions Market Development "As organizations continue to define and ref...

Many nations across the globe are eager to welcome additional, readily available and competitively priced, broadband internet access services. The Fixed Wireless Access (FWA) market is expanding to fulfill the demand for high-speed broadband connectivity for both business and consumer segments. Fifth-generation (5G) FWA, a powerful platform providing an alternative broadband service offering, will be accelerating the FWA market. According to the latest worldwide market study by ABI Research, the FWA market will exceed 180 million subscriptions and generate $70 billion in revenue in 2026. The 5G FWA market will then account for 40 percent of the total global FWA market. 5G Wireless Broadband Market Development Since 5G deployments continue to accelerate, operators are taking advantage of the 5G technology to provide high-capacity FWA services. High-speed and low latency supported by 5G networks enable providers to offer an attractive alternative to fixed broadband services in the areas ...